Ross Dress for Less

I scanned all my items and asked for a bag, but I was told I couldn’t get one until I finished scanning and paid because of their “stealing policy.” After I completed everything, I then had to go to a separate security checkout so they could verify that I scanned all my items before finally being given a bag. At that point, I’d rather just forget the bag and carry my items by hand. I understand the need for security with tags, but denying a bag until after payment and then rechecking my receipt feels excessive and unnecessary.

Disappointed is an understatement. Ross in general is know to be a bit unorganized, lines can tend to be long, and many things maybe out of place. But the recent visit I made to this location was all of those things and more. This visit took place on Sunday Aug 4th with in the 9 o’clock hour. I mentioned the time because it’s obviously this was something that was done from the business day before OR started the morning of and not completed prior to opening. While in the short during this visit I didn’t see a store associate sweeping or in the process of resolving this issue. Either way is nasty and unprofessional. Having to maneuver a cart and walk around this throughout the store is not a pleasant shopping experience.

Aside from how messy it is, and I know this is Ross policies as a whole, but the self-checkout process was ridiculous. First, put the stickers over the barcode bc the amount of times we got an error code because the sticker was next to the original barcode was annoying. Then we asked for bag and we're told we need to scan the receipt first. Okay? Now we have the receipt to scan but nope. They have to SCAN EVERY ITEM. I get this is for loss prevention purposes but the point of self-checkout is to be a faster process. If this is the case, take away self checkout and just have that extra person on register.

Great service and awesome selection. The ladies in the fitting area are super nice. Love this Ross.

Love this place., always less for more. Organized though I still don’t have patience to shopping clothings. Lol 😂😂 …