Stephen (Shu) Hsu, REALTOR, Compass, Tacoma Real Estate

Buying a home from across the country sounds stressful. Working with Shu made it feel manageable. From coordinating inspections and handling logistics to helping us navigate paperwork remotely, Shu made the entire process smooth and far less overwhelming than it could have been. Since we were buying our home in Pierce County while living across the country, having someone we could fully trust was everything. He looked at many houses with us on video call and noted all the things we couldn’t tell from over the phone like road noise & proximity. Shu was responsive, organized, knowledgeable, and always several steps ahead. He also connected us with fantastic local contractors at genuinely fair prices, which has been incredibly valuable as we start updating our home. One of the biggest things for us was trust. Multiple people we know trusted Shu completely, and after working with him, we absolutely do too. He works with integrity and great instincts. I’m the third person in my family to buy a home with Shu! His knowledge of the Tacoma/Fircrest area real estate market, neighborhoods, homes, and renovation considerations made a huge difference as out-of-state buyers. At no point did we feel pressured. We felt informed, supported, and genuinely looked after. If you need a real estate agent who is reliable, communicative, well-connected, and someone you can trust with a major life decision, Shu is the real deal. We’d recommend him without hesitation.

We chose to work with Shu because he felt like someone we could trust from the start. He’s knowledgeable, responsive, and focused on helping you find the right home, not pushing you into something that doesn’t fit. Since we were doing a lot of this remotely, that trust mattered, and he delivered on it the entire time. What helped the most was how well he understood what we were looking for. After a few conversations, he picked up on our preferences and started steering us toward houses that actually made sense for us. He also gave honest input on construction, potential issues, and overall value, which made a huge difference when we couldn’t be there in person. The biggest thing that stood out was the effort he put in. He drove out to listings for remote showings, walked us through homes in detail, and took the time to explain every step of the real estate process. We never felt rushed or left in the dark, even when we had a lot of questions. If you’re buying or selling and want someone who knows the local neighborhoods, understands houses, and will put in the work for you, Shu is an easy recommendation.

Shu is a knowledgeable and trustworthy agent you will want to use more than once. My husband and I have purchased 3 properties through him and been so glad we did! He gives good counsel in tricky situations and is honest in his dealings.

Shu was amazing! He walked me through every step, no matter how small, and always had my back. Selling my house while moving cross-country could have been overwhelming, but he made it smooth and stress-free. His knowledge of real estate, home mechanics, and my local market gave me total confidence. He went above and beyond to get my home ready and negotiated with care. If you need a realtor who truly listens, communicates with excellence, and advocates for you, Shu is the one.

This was our first time going through the process of selling our house. Shu did an amazing job! He did all of his homework as far as looking at the current trends and investigating when the best time to sell was. His analysis was very …