Suncoast Hair Salon

My daughter and I went here on a random Sunday to get our hair done. While most other places were closed, they got us right in for a full foil + 2 haircuts. They did a great job and my daughter was happy with her hair also. I paid around $200 for everything; two haircuts (25 each), full foil & toner (130), and purchased a bottle of purple shampoo (20).

I think they do a fairly good job considering how cheap the service is once you get sat. However, I made an appointment at 1 pm, and no one came to check. I sat there with walk-in people and waited 30 minutes. The lady did everything I asked for (cut and thin my hair). Her comb caught one of my earrings, and it fell. No apologies… When she was using a hair iron, it was so close to my scalp and making me nervous. It hit my face at one point, which she was laughing with her coworker… I am happy with how my hair turned out, but there are many questionable points about customer service. I’m probably not going back.

Today（2/11/2026）I came to this salon with my husband and my son. Unfortunately, my husband’s barber — the lady wearing a dress who was working near the front door — was extremely unprofessional and rude. When I tried to show her a picture of the haircut we wanted, she interrupted me and told me I only needed to say “side number 1, top number 2.” I was simply trying to explain that we wanted the hair thinner, but she repeatedly questioned why I “don’t speak English” and told me to “stop.” Her tone was disrespectful, and she made no effort to communicate politely. Instead, she continued speaking in a rude and dismissive manner. As a paying customer, I believe I have the right to express what kind of haircut we want. There is no “secret code” required to get a haircut. Showing a picture should be completely acceptable. The haircut itself turned out poorly, and the entire experience felt uncomfortable and embarrassing. On the positive side, my son’s barber was kind and professional. However, based on this experience with the stylist near the entrance, I cannot recommend her service.

The haircut service itself was okay and affordable, but customer service should include basic kindness and professionalism. Speaking badly about customers in another language while they are sitting there is very disrespectful. I’ve noticed …

I told them to cut my bangs and hair long. They then proceeded to cut my hair extremely short and my bangs short. It took me 6 months to finally grow my hair long and they just ruined all of that time and effort. Now I look stupid. The stylists don’t listen and don’t pay attention.