Tacoma Dental Care, Dr. Thi Truong Nguyen, DMD.

Dishonest and Deceptive Billing Practices: I strongly caution anyone considering this dental office. My family was misled about the cost of treatment—staff assured us it would be fully covered by insurance aside from a small copay. Based on that assurance, we went ahead with the procedure. We were shocked to receive an out of pocket bill for hundreds of dollars. The communication for the understanding of financial responsibility was executed poorly. Had we been better informed, we would've made a different decision.

I’ve been coming for a bit and I’ve always received great care and customer service. When I had question in regards to my insurance and coverage for braces they were very straightforward and nice about it. Will be back for my scheduled cleaning soon! See ya soon gals.

Highly recommended. Treatment required and procedures needed are always explained before anything done. Doctor is a compassionate person, brining my kids here 4y ago now, and always happy with service.

I thought about this review carefully before writing it… because I left the office today pretty shaken up… but the thing is, I was only shaken up because of my past traumatic experiences with OTHER dentists. I had to have a tooth extracted today because the right side of my face puffed up like a blowfish. Before today I had never been a patient here, but they worked some magic and got me in immediately when I told her what was going on. Then when they saw me, the doctor and his staff stayed late so they could provide treatment for me (that honestly probably saved my life). Right before the procedure I started doing my usual terrified freak out and one of the gals must have a PHD in calming techniques because all the sudden she was right there and just counting and breathing. I was shocked but in a good way. She made me feel so much better. They all were very patient and kind. I can’t thank them all enough for the excellent care that they provided me today. I am so grateful. Thank you guys (if you read these) …. And I promise that I’m normal outside of having to get crazy stuff done at the dentist. I’ll always be a patient here from now on.

My experience was wonderful, the staff was friendly and the dentist did an amazing job. I had no pain and the outcome was great I will never go to any other dentist. This place was awesome!