Thai Hut Market

I came to this grocery place to buy bok choy, but everything was pre-packed so I couldn’t see the quality. When I got home and opened the bag, every single piece was rotten. I went back immediately to show them. The first lady at the counter (an Asian-looking lady) completely ignored me, pointed at a sign on the wall about “no returns on fresh produce,” and walked away. That policy is understandable for fresh items — but these were not fresh, they were rotten and unfit to sell. Another staff member who spoke English came over and said she would contact the owner. I waited 15 minutes while she talked to the boss, and she returned saying the owner would call me. I waited another 10 minutes — no call. I told her I needed either a refund or an exchange for actual fresh produce. She had to call the owner again. She came back telling me, “The owner said she has no time to talk to you and just told me to replace it.” I’m honestly shocked. An owner who refuses to speak to a customer and handles a legitimate issue this way shows a complete lack of professionalism and care. If you expect customers to support your business, the least you can do is take responsibility when spoiled items are sold. I’m very disappointed with the experience, and I hope the owner reflects on how poorly this was handled. This is not how you treat customers.

The store is nice and tidy. I was surprised by the very good selection for a small store. This is the closest Asian store to us, and it will be very convenient for the common stuff we need. Went back. Still impressed.

This store is great! They have a good selection of rice, in huge bags. My daughter loves all of the drinks and ramen.

Very nice! Went by today, talked to some very nice people. Got to explore the store a bit. Will definitely shop here in the future.

Vary small store but had what we were looking for. I needed kimchi base and they had it. Decided to also buy some veggies like eggplant, bittermelon, & long beans.