The Rittenhouse Spa & Club

I had the most incredible spa day from start to finish. Nicole at the front desk planned and coordinated the entire day perfectly. She knew exactly what I needed and made sure I was comfortable, relaxed, and happy throughout every part of the experience! Every service was top quality. Nikki gave me one of the best pedicures I’ve ever had, my Hydrafacial left my skin absolutely glowing (seriously, my skin has never looked better), and my massage with Porter was incredible. One of my favorite parts of the day was lounging by the saltwater pool between services. I ordered food and it was waiting for me immediately after my massage so I could continue relaxing poolside without missing a beat. Everything felt seamless, thoughtful, and luxurious. Such an amazing experience all around and I already can’t wait to come back!

My daughter treated my husband and I to a wonderful day of pampering, complete with massages, facials, and lunch. Lana, Anisa, and Porter were absolute miracle workers during our treatments, and the front desk girls made us feel like true …

I purchased my mother a massage for her birthday, her therapist Porter in her words was absolutely amazing! The reason for my 3 star review was due to over hearing the lady at the front desk Ashley,being rude to another employee, she was very passive aggressive, I am adamant she did not realize we where there, but you should always treat the people you work with, with the same respect as your guests. Her attitude was different when we approached to check in, which great she was nice but knowing how she spoke to others than to us it didn’t feel genuine at that point just a putting on a show. I work in customer service and I couldn’t imagine my associates being rude towards others not sure if she is a manger but If she wants to speak to her coworkers the way she does than do it behind close doors or in my opinion not at all! This may not seem big to anyone but unfortunately It just did not sit with me well. Hope use adjust her attitude towards your other employees.

I went here with a group to celebrate our friends birthday. I will start off with the positive every staff member I know encountered were very friendly and helpful. The menu items were limited but the shrimp were very good. Unfortunately, the cons outweigh the pros. The locker room is empty small and it felt like you were on top of the other person with just 5 people in the area at once. Some of the lockers were not in service and the space was very limited. The spa shared the same pool as the hotel and it was small. When you think of a spa you go there to relax but it is impossible to relax in the pool when there are children splashing around a lot of disruptions with the loud noise. There should be a pool and jacuzzi for spa guests only and a separate pool for the other hotel guests. We all received massages and/or facials. The ladies enjoyed their facials. My massage tech was very nice but I was expecting more of a relaxing atmosphere and more pressure. The sauna was average. This place is on the higher end as it relates to pricing and it needs to elevate in terms of the service and because nothing stands out about this location. I won’t return.

Probably the most thorough, relaxing pedicure I’ve had. No more callouses for me. My friend had a massage she was raving about and we also took advantage of the lounge room, steam room, and sauna. The steam room had such a strong lemony fragrance it was hard to breathe but the sauna was perfect.