Toni Burrell Hair Studio

I moved down to San Diego from the Bay Area scared I wouldn't be able to find a hairdresser. I did a lot of searching through Yelp looking for a legit person to maintain my natural hair. I came across Toni Burrell Hair Studio, I read the reviews and was confident I found the right place for me. Since day one I've been satisfied with the service I receive from Toni and her staff, they are very friendly, welcoming and professional. I came in with bold orange highlights that were suppose to be subtle caramel highlights, Toni was able to tone them down to the color I wanted (thank goodness). She is very knowledgeable on all hair types. You can also see Toni loves what she does and cares for all of her clients. I am very fortunate to have come across Toni's Studio.

I came to Toni 6 years ago with over processed thin hair. Over the years she’s breathed new life into my hair and my life. I’ve gotten to the point where I let Toni do whatever she wants to do with my hair. Short adorable bob. Yes. 26 inch blonde wig. Yes! Red sew in. Yep. Braids. Of course! Trying new protective styles is my love language. I’ve been natural for 5 years and my hair is healthier and longer than it’s ever been. Toni is professional and timely. I’ve never been forgotten underneath the dryer or waited an absurd amount of time to be seen. I don’t have to chase her down to make an appointment. I can make appointments with ease through her online portal. Everything is in order as it should be. It was nice to find a stylist I could leave my worries at the door and exhale...with amazing hair to go with it.

There are not enough words to explain the value Toni puts into her brand. Her hair studio is not that average and you can tell when you first pull up to her shop. Once you walk in, you know you’re in a salon that is clean, well valued, and have a sense of serenity! The decor is also on point and there has never been a time that I’ve gone that the shop has been in a disarray. What shop have you ever been to that’s always spotless and smell good at all times no matter how busy it is. Toni makes sure she takes pride in her brand and is a perfect example of her work! She is always put together and never makes excuses as to why her hair or appearance is a mess and she is always professional. This is why I was shocked to see the 1 star review that was left! I’m not a hairstylist, but I do have curly hair and know that my curly hair will never be bone straight with a relaxer. A relaxer is made to straighten your hair, but a good stylist is able to keep your hair healthy by keeping the integrity of your texture, especially when you want to add color. That is one thing Toni and I have discussed when she has colored my hair in the past. Her motto is healthy hair first! She is not one of those stylist that will put chemicals in your hair without you understanding what comes with the process. I love how she has taken care of my scalp; which has allowed my hair to grow and it’s the healthiest it has ever been. No more shedding! No more flakes! No more dead hair! I have a beautiful full short cut with volume and she’s even gotten my thin sides to fill in. I am thankful that Toni always puts her clients first, always reinvesting in her hair studio, takes the time to always educate her clients, and most recently have made major changes to incorporate COVID changes that proves she’s not playing any games with our health nor hers!

I had Toni service my curly hair I spent over two months growing out. The only way I knew how to make it bone straight was to relax it and I also wanted it platinum blonde. Toni agreed to do both within three weeks of each other. I asked her more than once if the relaxer would make it bone straight and she replied yes each time. A week after the relaxer I washed it and it wasn’t bone straight like she said it’d be. It had an unexpected curl to it. I respectfully brought this concern and question to her via email honestly thinking I would come to a better understanding and resolution to my hair goals. She replied back explaining things to me regarding the relaxer service & process of going blonde that she failed to tell me during my initial consultation. Had she done so I would’ve obviously understood why my hair still had a curl to it and not questioned her about it. Instead, she decided not to do business with me ever again which I feel was out of spite due to her feeling slightly offended. She met me with the classic “I wish you the best of luck...” On both of her Yelp pages I've attached to my reviews the factual email exchange between Toni & I and also proof that I was a client of hers & I did pay her for relaxing my hair.

Toni is punctual and very informative. She has been my hairstylist since moving to San Diego and has taught me so much about different hair options. Although, I’m still learning what’s best for my hair, she is very accommodating and provides me with what’s suitable for my needs. Thank you Toni!