Tory Burch

I had a wonderful experience at Tory Burch thanks to Savenah! She was incredibly pleasant, attentive, and provided excellent customer service. Although the sandals I wanted were not available for purchase in-store, with her assistance I was able to find a pair online that I absolutely loved. She made the entire experience enjoyable and seamless. Thank you, Savenah!

Five stars aren’t enough to describe how incredible Kelly was. She assisted me at the Tory Burch store located in the International Mall in Tampa, and I cannot thank her enough. Thanks to her, I found the handbag I was looking for, since I …

Let’s start off by the only reason why I give a 5 star is because of the young dark skin lady that works there.. Let’s start from the beginning, my niece really wanted a pair of slides for school this year and me being a great uncle I said cool let’s go. My mother ended up going with us. As we walk in the store not one employee greeted us or acknowledged one of us. As we make our way to where the sandals and shoes are where the white sofas are my niece picked up the sandals that she wanted, remind still nobody acknowledged us. I wanted her to experience what it was like to go into a high-end store. Within five minutes of being in the store, they young dark skin woman came from the back and finally spoke to us and asked us if we were being helped by that time I was already sitting on the sofa with my mother. We explained to the young lady that this was my niece‘s first time ever coming into the store and that she wanted the full experience so the young lady offered my niece, some sparkling water and a champagne glass and then offered to talk about the sandals that she wanted. So within 15 to 20 minutes of looking at different sandals and trying on numerous sizes and numerous styles mind you, my niece is about 6 feet tall with a big foot lol but my niece came to conclusion that she wanted these certain sandals, and they did not have her size so the young lady helped us order them online and reassured us that they would be shipped to the house in a timely fashion And that she apologized that nobody helped us within the first five minutes of being in the store with that being said, I explained to her that there was only three other customers, and there was about 10 employees that are working there, and not one person acknowledged us except her when she came out of the back room And we thanked her very much and was very pleased with how she handled us as consumers in a high-end store. I wish I could remember her name at the end of the day. The consumer wants the experience wants to be happy wants to be comfortable around the sales people at a high-end store and at first nobody made us feel that way, but thank goodness for the young lady that came out the back room to help us. She deserves to run that store one day with a definitely pay raise. She originally wanted the ones with the sparkling stones on them. I believe they were like $325 but the young lady explained to us that the little rhinestones would eventually fall off so we settled with these ones that are in the picture.

Great experience here! Took my wife for some shoe shopping and the gentleman helping us went above and beyond to find the right shoe and size to her liking. …

Let’s start by saying KrysAnn!! Is awesome at pleasing the customers and getting the job done asap!! Thanks again for being helpful and going and beyond to please the customer.