Total Health Dental Care - Alameda, CA

Great facility and amazing staff! Everyone is friendly, welcoming, very knowledgeable about dental hygiene and happy to provide helpful tips and tricks. Utilizes new technology that I haven't seen before and they are very efficient. Wishing the team the best and will see you soon for my next appointment!

I enjoyed it because the environment was clean fresh and had a modern design. Well, let clean new equipment and really Authentically pleasant people. I had my first exam in two years and I was able to sit in the chair and watch my x-rays appear on the screen in front of me and my whole mouth has been x-rayed in about five minutes. My Dentest was patient and gentle. I actually may be looking forward to going back to get my teeth cleaned next week.

Please read, trust your instincts, and think twice before choosing this office. My husband and I scheduled new-patient appointments after being told the visit would include X-rays, an exam by the dentist, and a cleaning. We arrived on time and spent nearly an hour going through X-rays and gum measurements. When the dentist finally came in, instead of discussing our dental health professionally, she repeatedly criticized my previous dental work and told me my dental hygiene was very poor. I explained that I did not appreciate being spoken to in such a dismissive and judgmental manner. As adults, we are all doing our best to take care of our health. Patients come to healthcare professionals for guidance and support, not humiliation. The dentist then removed her mask, told me I was not a suitable patient for their practice, ended the appointment, and walked away. After sitting in the chair for nearly an hour, I received no cleaning and no meaningful consultation. There were other red flags as well. The office keeps credit cards on file and automatically schedules future appointments. Be sure you understand their cancellation policies. The intake paperwork also requested a Social Security number, which I declined to provide. The overall atmosphere felt unprofessional. Staff appeared distracted, and the office felt more focused on procedures and policies than patient care. The hygienist is very inexperienced and insensitive to patients’ needs. Self-love begins with self-respect. No matter someone’s title or credentials, do not give anyone permission to treat you without respect. Healthcare should be based on trust, professionalism, and human dignity. My experience left me feeling judged rather than cared for, and I will not be returning.

Everyone was very professional and caring. I had an appointment to establish my relationship with them. They help me clean up my teeth and fill a cavity. I told him about how tight was my schedule with my work and they were very, very helpful too get multiple things done for me.

Tremendous first experience with examination and cleaning. Dr Gill and Isabel were highly communicative and patient with me. At most, pain was 1.5 out of 10 which is nothing! The office also rocks great music in the background.