University of Minnesota School of Dentistry

After 2 years I finally have my dentures. Always stay on top on your appointments and if they have not called you within 48 hours call again. Make sure there is a follow-up scheduled. Parking is $3 and hour..So make sure to bring it with you to the appointment for discount 😉. All in all its a great group of doctors and the students are what it's all about..well other than your teeth. Scheduling is the only hard part. The only reason I didn't give 5 stars is the Scheduling.

For a student, Roan was very professional, continually made sure I was comfortable, and thoroughly explained what she was doing during each step of the treatment. Dr. Blakeslee checked all work performed by student and he was very personable. Entire process was relaxing and reassuring. Glad I chose this clinic for my dental care. Definitely recommend anyone who is apprehensive about going to the dentist to try the U of MN dental School Clinic!

10/10 overall experience! I felt comfortable the entire appointment. From checking in and getting brought back to the operatory, to getting numbed up and getting two teeth filled, it was a fantastic appointment. I’ll definitely be back. My student dentist (a D4) was knowledgeable, very skilled and made the experience a true pleasure. Thank you! NOTE: Plan ahead to park in the Washington ramp and get into the building. It takes at least 10-15 minutes to go from your car to the 8th floor.

I’ve been to many dentists over the years, but my experience at the Green Clinic at the University of Minnesota Dental Clinic was especially positive. Scott, my third-year student dentist (D3), was a cut above what I’ve come to expect from dental care. His kindness and personal approach made me feel valued as a person, not simply another patient. That human connection made such a difference. I’m grateful to Scott for making this a dental experience I can look back on with appreciation. He’s already showing the qualities of a wonderful dentist.

Extremely Disappointing Experience — Rude, Disrespectful, and Unacceptable Treatment This morning, I arrived for my appointment feeling genuinely excited. I had read several positive reviews about the students and the quality of the experience, and I truly believed it would be worth the visit. Unfortunately, I never even made it past check-in because of the unacceptable way I was treated by an older woman with glasses at the front desk on the 8th floor. From the moment she approached me, her attitude was rude, condescending, and completely unwelcoming. The first thing she asked me, in a disrespectful tone, was, “Do you even speak English?” Excuse me? Yes, I speak English, and I was there to check in for my appointment. I simply explained that I hadn't realized I was supposed to wait in a designated line. I apologized for the misunderstanding, but instead of responding with basic courtesy, she made an irritated remark, continued speaking to me with an attitude, and proceeded to ask for my date of birth and ID in the same unpleasant tone. Then came the question, “Do you even have insurance?” The way she spoke to me made me feel as though she had already judged me and was looking down on me before even getting to know me. When I provided my insurance information, she took it, looked at a paper, and abruptly told me that they were out of network and I would have to pay upfront and seek reimbursement if I wanted to proceed. Let me be clear: I understand that insurance policies and out-of-network costs are part of the process. The problem was not the insurance situation. The problem was the disrespectful, dismissive, and condescending way I was treated throughout the entire interaction. There is a professional way to communicate this information, and what I experienced was absolutely not it. I could have potentially paid out of pocket, but after being treated that way, I asked myself why I should spend my money at a place where I was made to feel so unwelcome. I chose not to proceed, and I walked away extremely disappointed. I cannot say with certainty what motivated her behavior, but the way she looked at me, spoke to me, and questioned me left me feeling judged and discriminated against because of my race and possibly my name. No one should have to walk into a place seeking services and immediately feel as though they are being looked down on or treated as less than someone else. What makes this experience even more disappointing is that I genuinely wanted to receive services here. I came in with positive expectations based on the reviews I had read, only to have the entire experience ruined before it even began. First impressions matter, and the person representing your organization at the front desk is often the first reflection of your entire establishment. No matter how talented the students may be or how positive the reviews are, that means very little when the first person a customer encounters makes them feel disrespected and unwelcome. I sincerely hope management takes this complaint seriously, looks into what happened, and addresses the way clients are treated. Everyone deserves basic courtesy, respect, and equal treatment, regardless of their race, name, appearance, or background. I came in excited and ready to give this place a chance. I left feeling insulted, unwelcome, and deeply disappointed. This was completely unacceptable, and I hope no one else has to experience the same treatment.