Viking Insurance Associates

I have been dealing with this insurance for over a month now. I am dealing with the worker named Katie and she is very disrespectful not compassionate at all. She not professional at all either. You can tell she doesn’t care what you say she just wants off the phone even though it’s her job.

I own a body shop. Plz do not use viking insurance company .vert difficult to work with .. There estimate program is VERY OUTDATED and not pay us for work we performed. WE'VE finished customers car said take weeks to send a check .. not A professional company AT ALL.. I'D GIVE 0 STARS IF COULD.

I have been working with Lou for nearly 20 years and she’s the best!! Digs for the best rates and always looks out for YOUR best interest. She’s super trustworthy, knowledgeable and fast to act whenever you need something handled. I will never leave her.

I was involved in an accident caused by another driver insured by Viking last year. The driver who caused the accident was not on the policy at the time of the accident but was added onto the policy after the fact. My car was deemed a total loss even though it had a great deal of sentimental value to me. The at fault driver attempted to pretend he didn't know what insurance was and tried to leave the scene of the accident, resulting in me having to call the police. Viking is a joke an insurance company, clearly in the business of insuring bad drivers who cause accidents. Please keep your terrible auto insurance out of Oregon. Your reps are rude and your insured parties are terrible at driving. Not to mention you cover for illegal, dangerous driving and insure motorists who shouldn't be allowed to drive, like the kid who ruined my car.

If I could give zero stars, I would. Terrible response time with horrible customer service. On June 3rd 2022 I was sideswiped by one of their customers. It was a hit and skip. Now, today is July 14th 2022 and nothing has been resolved. I tried to call customer service I left a message for someone to call me back. When I got the call back I was told that they have no official statement from the driver and are unable to fix the damage to my vehicle because there were no Witnesses and this is a "he said, she said" situation. I asked her why they have not contacted the businesses that are on that street where she hit my car to get their camera footage and basically got another excuse. I guess I will have to do her job for her. This insurance company is horrible. I would not recommend them to anyone.