Walgreens Pharmacy

The staff at this pharmacy routinely closes before closing time. I’m sure on their applications to become pharmacists they claimed they want to become pharmacists to ‘help people’ but by their routine actions show they only care about money and not the patients. If you have the brains to close early, you have the brains to know you’re screwing over any customer / patient who comes in trusting the pharmacy is open until the posted hours. I even called in advance to ask if they were going to close the window early knowing I was going to come in the 10 minutes prior, but of course like every automated call system, it’s strategically set up to take you in endless loops so you can’t speak to an actual human. Upon arrival, the male staff member simple said ‘Oh. OK’ in response to the issue. No apology or understanding of the issue (apparently that’s above his pay grade). To Walgreens - hire better people if you want better business performance. Closing your pharmacy and having incompetent in-store employees with 0 customer service skills only hurts you.

Showed up 15 minutes before closing. No other customers. Intentionally ignored for 10 minutes despite trying to get their attention. When the pharmacist finally came over, they said 5 minutes wasn’t enough time and said to go to a different location. They didn’t listen at all when I told them that was the location that sent me there in the first place, because only they had what I needed in stock. Unhelpful and unprofessional.

The pharmacy staff is completely incompetent. They repeatedly told me my prescription would be ready, or that it was ordered and would be ready the next day, and then it would disappear. They did this every day for a week straight before I transferred it to a different Walgreens. Three of the staff lied to me, they all said they’d personally take care of it & call me back but none of them did. One of them even claimed to be the manager when she wasn’t. Complete garbage.

service takes so long in the pharmacy each time regardless of which time of the day.

My go-to for last minute items before travel