White Fox Beauty Supply

This was my 1st visit to this merchant. I found everything on my list and a few more items. The store was filled with merchandise. Would love to see more walking space in the isles. The woman that rang up my merchandise was friendly and helpful although she was engrossed in her phone conversation. I must say she was great at multi tasking. I didn't feel neglected at all. Great prices too!

I called to ask if they carried a certain product and if so what was the cost? She very nicely went and located the product but informed me that they do not give prices over the phone. I though I didn’t understand her at first. So, I kindly asked her to repeat what she said. Turns out I heard her correctly. I thanked her and hung up. Bad enough we have to buy products from folks who treat us as inferior...but you can’t even tell me the price of an item you carry in your store? I am officially done. I will buy the product directly from the company. Thanks for reading.

Plenty of inventory...a bit pricey for some of the products. The Asian lady however needs to focus on professionalism. If a customer decides to put back an item for whatever reason, you don't have to like it but as a business owner you must respect it. Displaying negative attitudes is unnecessary and unacceptable. It's also the fastest way for another business to gain a new customer.

Bought two liquid items. One being hair dye and the other liquid castor hair gel for wigs. I do not wear wigs and once out of the store for 2 minutes went back in to exchange for regular Castor oil. The workerbe would not allow for an exchange. I literally went to my car and came back. I could see if it was the next day or even 30 minutes later. Will never patronize this business.

The wigs seem to be nice, the staff seems to be pleasant. The manager has horrible people skills. She is very short and abrupt. I have had to walk out twice because she just wants you to stand there and wait till she is ready to help you as if you don't have any place else to go and have all day to wait.