Whole Foods Market

Overpriced with a side of capitalist dystopia. The staff are friendly and there's a selection of niche items, but I'd still rather shop anywhere else that doesn't put more money in Bezos' pocket.

Great Whole Foods. It doesn’t have the same meat options as the one in Minnetonka, specifically the Iron Steak but otherwise I’m happy with my groceries. One thing this one does have is pickles though (homemade little ones)

Been going to this Whole Foods for about 5 years and it’s been a great store. There were 2-3 occasions where I had some gripes but honestly they were things I probably wouldn’t have complained about if I were at Cub Foods. The store always smells good and the warm and cold salad bar is always good and fresh. I’m an Amazon Prime member and it’s also nice to get occasional discounts and perks. The dessert bakery is excellent and I have fun picking out all of their mini desserts. Non food items such as vitamins, shampoos, etc are really nice too. Sorta spendy stuff but the quality speaks volumes. One thing I miss is the Jamba Juice. Miss having that before or after my shopping.

Can't believe the service was as atrocious as it was, with Whole Foods' long history of being a democratic (lowercase "d") purveyor of fine foods and quality service to all. I had scanned all my items and was struggling to bring up my Prime code in Amazon's awful app (they keep changing the location of the "In-Store Code" every other week now) when the self-checkout agent came over and pulled up the "Cancel All Items" screen. I asked what was happening and she said, "You don't want to cancel everything do you?" I told her I was having great difficulty finding the Prime code, to which she simply responded "That's okay" ...and walked away. THAT'S the level of service or help now being offered by Whole Foods. Whether it's because Bezos wanted to slash the training budget or whatever I've no idea, but obviously this store is now a place I've no choice but to avoid. Byerly's is a mile farther away, but there, they DO acknowledge you.

The only reason I’m leaving a 3-star review is because of this location’s Amazon Hub corner. I brought in a device to do a Trade-In because I bought a Kindle and needed to trade in my Fire HD Tablet to complete the transaction. There were two employees, one woman and one man. The woman was nice, but the man (tall, light skinned, black hair) had the worst attitude and absolutely zero customer service. I walked up to the desk with the bar code that needed to be scanned, and he said “that’s not right, it’s supposed to be a QR code” so I stepped away to see if I could find a QR code in my Amazon app or my email. Amazon only provided me with the bar code. So I walked back up to the counter, and to the woman this time because I did not want to interact with him. I told her I only had a bar code and no QR code. Then he said “we can’t complete a return without a QR code”. I said “oh, this is a trade-in”. He then says “we don’t do trade-ins here”, so I just walked away after that even though I knew he was lying and just either didn’t want to do his job or didn’t know what he was talking about. Amazon literally lists this location as a Trade-In-eligible spot. If you need to return anything from Amazon or whatever, just go to a different location - I wouldn’t recommend coming here and possibly dealing with someone who talks to you like they don’t know why you’re in their presence. I usually have no issues when coming here to shop though.