Wilson's Auto World

I’m really disappointed with how this situation was handled. Ever since I got my BMW, I’ve brought it to Wilson’s Auto because I trusted them. I’ve spent thousands of dollars there over time and have never had a reason to complain. They’ve always treated me well, which is exactly why this experience caught me off guard. When I picked up my vehicle, I noticed damage on my display that wasn’t there when I dropped it off. I brought it to their attention, but I felt like my concerns were dismissed almost immediately. I was told it was UV or sun damage, but after comparing my screen to photos of UV damage, it looks completely different to me. I’ll include those comparison photos so people can make up their own minds. I’m honestly not the type of person who leaves negative reviews or complains. I’m not looking to get something for free or take advantage of anyone. I simply wanted my concerns to be taken seriously and for someone to acknowledge that something may have happened while my vehicle was in their care. What disappointed me the most wasn’t just the damage—it was the way I felt like I wasn’t being heard. After being a loyal customer and trusting them with my car, I expected better. I genuinely hope no one else has to leave feeling the way I did.

Had a great experience today here at Wilson's Auto! All.the staff were friendly. Wilson, Shawn, and Jason took great care of my vehicle and went well beyond expectation. And my car was ready in only a few hours. It honestly runs better now than when I bought it a few years ago. And the price was right! They definitely have a repeat customer here. Highly recommend them!

Bought a 2018 Audi Q5 from brother in law. Nicest car I’ve ever had, but it had several things wrong with it. Wilson fixed just what needed to be fixed, which saved us money. They even recommended that for one of the issues we take it to the dealer or a European auto fix-it shop since the only way to get the part was from Audi and the job would take many hours. They’re so busy because they’re so good! But they still managed to get my car in and fix it as fast as they could for a reasonable price. They tell you exactly what they can do, and then they do it Thank you, Jason!

PS, I had to get my car fixed this week and I went to the absolute best car auto body place that I have ever visited in my entire life. I felt like I was somebody’s sister or beloved wife or favorite babysitter to receive such amazing …

I love Wilson’s! Been going there for years now and always treat me with respect and kindness. Every repair I’ve gotten has been top notch- new timing belt, radiator, fixed my suspension, etc- just got my brakes replaced and they feel great! Probably the best pricing you’ll get in the Twin Cities, too. I’ve used their loner cars in the past which are complimentary if you’re getting work done and have really come in clutch. Could not recommend this shop enough!!