2645 Ocean Avenue Care Center
About
2645 Ocean Avenue Care Center is listed on FindALoco in San Francisco, CA with address, phone, website, hours, and map location. Common services and related keywords include Medical Center.
2645 Ocean Avenue Care Center is a Medical Center in San Francisco, CA, located on Ocean Avenue with a weekday schedule that can be convenient for patients looking to handle routine care during the workweek. Open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends, this location serves people who want a neighborhood option for appointments, basic follow-up needs, and general medical visits in the southern part of San Francisco. For local residents searching for a medical center near Ocean Avenue, the address is straightforward and easy to note: 2645 Ocean Ave, San Francisco, CA 94132.
As a Medical Center in San Francisco, 2645 Ocean Avenue Care Center appears to be a place patients may visit for regular physicals, tests, and other standard outpatient needs based on customer feedback. That makes it potentially relevant for adults trying to stay on top of preventive care, manage doctor-ordered testing, or keep up with scheduled appointments during the week. The setting is best understood as a practical healthcare stop rather than a luxury environment, with the focus on completing needed visits and coordinating care.
At the same time, people researching 2645 Ocean Avenue Care Center should know that online feedback points to a mixed and often difficult patient experience. Several reviewers specifically mentioned concerns involving billing, insurance coverage, coding issues, and communication around appointments or doctor orders. Others described frustration with front-desk interactions and delays during visits. With a current rating of 2.1 based on 10 reviews, this is the kind of San Francisco, CA medical office where it may help to ask detailed questions in advance, especially about insurance, expected charges, and what paperwork or authorizations are needed before arriving.
For patients considering 2645 Ocean Avenue Care Center in San Francisco, a careful, prepared approach may be the best fit. It can be useful to confirm the purpose of the visit, verify that tests or services are covered by insurance, and double-check that provider orders have been received before the appointment date. For nearby residents who value weekday availability and a local Ocean Avenue location, this medical center may still be on the list to consider. Going in with clear questions and written confirmation may help make the experience smoother and more predictable.
Ratings & Reviews
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Sign in to reviewThis review is mainly regarding my experience with Francesca Maffei, NP. I was disappointed with how this visit was handled and billed. I initially reached out through Sutter’s messaging system with my inquiry, but I was instructed to schedule an appointment. Since I was unable to message or contact Francesca directly, scheduling a visit appeared to be the only way to get my question answered. The actual appointment lasted about 5 minutes. However, I later received a $257 bill because a CPT code was used that generally reflects a longer and more involved evaluation and management visit, and it was not covered by my insurance. The clinical notes were also completed within minutes of the appointment start time, which further reflects how short the visit was. In my opinion, the billing code did not accurately reflect the duration or complexity of the appointment. I had hoped this could be reviewed, but it was also extremely difficult to get a response from her regarding this issue. She only bothered to respond after I threatened to report the matter to the CDPH but even then she refused to even consider changing the code to something more reasonable. Because of this experience, I will not be returning.
Visited Sutter Health office here for regular physical and tests, but was overcharged due to incorrect billing codes and was given tests that insurance did not cover. Seemed to be a new office and staff. Poor quality of care and many billing issues for a simple visit. Ended up stuck with large bill for routine preventative care. Strongly recommend avoiding.
Receptionist is sooo rude and dismissive. Signs say walk-ins welcomed but when i tried to go in to ask about a test my doctor wanted me to get, she was so patronizing and not helpful. If you want to be smirked at and treated like an idiot when you are having a health scare - this is the place to go!
Ridiculous! Confirmed my appt when I arrived they could not find my doctor’s order when it was the second in a series of two shots . The PA kept me waiting until he waiting room and didn’t tell me this upon arrival when she was going on her break. Incredible disappointed in this office. I then had to call my doctor and take her up her valuable time
I agree with Sandy. Overcharged incorrect billing codes just for physical check up. NP Rupali R. Chaudhuri indicated the code for anxiety. The insurance didn’t cover and we ended up paying for it. It appears that the clinic just wanted to make money. Not going back there again
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