Austin Nail Supply

This is a nail supply store for folks who want to do professional level nails. It's not fancy and it's low-touch service and in exchange you get access to salon-quality products at (quite literally) half the price of Amazon. It's incredible. Any color, finish, product you need to do pro nails-- they'll be here. Just do a little homework before you stop by so you know what you need.

I come here all the time and Tina the owner is great. They have the a wide selection of items and can order items if there is something in particular that you are looking for and they don't have it. Some items won't have the price on it, but Tina will always tell you the price, and most items have a deal, if you purchase so many items you get something free, etc. You can't beat the prices here, even the other nail supply shop in the area charges more and has a smaller selection of items. I have been a regular customer here from their previous location, and I prefer this location it is a one stop shop now. There is usually front row parking as well and that's great for getting in and out.

1) very rude/horrible customer service. i went with my boyfriend this past weekend to buy more supplies and when we asked where the acrylic nail brushes were located, some man just pointed to the counter, mumbled something, then completely ignored us and walked away. 2) racially profiling. we went by the front counter and this lady popped out of nowhere, said "how may i help you" and she looked me up and down and immediately said "we only sell to professionals" but when she was talking to another woman of the same race, she gave her all smiles and good customer service. 3) not a public supplier store. i came to this store excited for more supplies but there was no notice anywhere that you had to have a license to purchase anything here.

Poor quality products, poor customer service! Good nail polish selection. I bought a hard steel cuticle nipper. I trimmed three nails cuticles, before the top point fell off. The spring that is used to separate the handles and give tension when squeezing together was loose it just jiggled back-and-forth. Very poor quality. I asked to exchange it first time use simply was told I sold it in good condition you are too rough. No exchanges of any kind and no refunds. And that it was cheap or maybe she said I was cheap still not clear on that part. I get my nails done twice a month just had some cuticle sticking out because of excessive handwashing due to COVID-19. My cuticles are not rough enough to break steal. I spent $50 on products. Meanwhile I found a similar product at five below for less than half of the price of this one. And it works.

I was ready to spend $500 on supplies. they had a lot of great item selection the only problem is nothing had a price on it and if it did I couldn't find it I had to keep asking every single item that I wanted to buy on how much it was.every time I had asked the person up in front he was confused on what I was asking for it was a little frustrating. I walked around the store and I finally just gave up. I bought about two items and left. I most likely will never ever come back here I'll just either go to another beauty supply store or end up ordering my products online.