Bell Honda

Very unprofessional here! Me and my girl Delylah, with our soon to be 2yr old son. We purchased a used 2021 Hyundai Veloster. Everything went great, we test drove the car and we liked it, so we moved along to the deal. Sales person whole helped us was Albert. He told us we were approved at 515-525 payment which was higher than we wanted but we still signed, both me and her. They had us ring the bell so make it feel good, which it did. Here comes a full week and weekend on 04/6/2026 and my girl gets a called from the dealer saying we need to come and sign more papers for the loan. I end up calling to confirm and the lady comfirmes that is the reason. So after I got off work me and my girl delylah get our son ready and her moms bags packed as she stayed over the weekend. We get tot the dealer and someone helped us to where we were sitting in one of the office where they told us that they could keep the deal approved unless we had a co-signer(if not we’d give the car back). I was under the impression that we were approved especially with being on the phone with the bank that we were getting the loan from just a couple of saying making sure everything is good to go with my paystuns. They confirmed yes that everything is good. Shortly me and my girl take all the packed bags and my sons car seat outta the car so they can take it and we sat in a corner with all of our bags packed, frustrated over the fact that they lied about just coming to sign documents. I couldn’t get my down payment refund of $1700 because accounting wasn’t there but they are willing to take in a pamynent even if accounting isn’t there. The manager who was talking to us was very uninformed and “threw into the mix” is what he told me. So we just waiting for an hour with our son who is hungry since it was about dinner time, Bored of the wait, and tired. Didn’t have shoes on because we’re were thinking it was just gonna go in and sign and then leave not be there for a hour and a half, again wasting our time just like when we first purchased the car. They did not care about communication or had any consideration of telling us the truth over the phone so that wai I could figured a plan on getting the car over there and having a ride back, so I didn’t have to bring my son and girl’s mom for no reason. Only care about making the sale not about the customers.

I love my Passport Trailsport. AJ didnt give up on me, and Jake the sales manager found what I needed. Blake is great to work with in finance. I highly recommend Bell Honda.

Gabriel made the entire process extremely easy and fast! Since we live a bit of a distance away, we communicated with him mostly over the phone, and he still did an amazing job making everything smooth and convenient. We let him know exactly what we wanted, and he made it happen right away without any hassle or unnecessary back-and-forth like we often experienced at other dealerships. Matthew handled the financing portion with us, and everything went smoothly as well. There was absolutely no pressure when it came to warranties or additional products. As soon as we declined, he respected our decision and moved forward. That’s something we really appreciated because, at many dealerships, you can feel pressured or even scared into purchasing warranties you don’t want or need. Overall, we had a great experience and really appreciate how easy, straightforward, and stress-free Gabriel and Matthew made the entire process. We would definitely recommend them to anyone looking for a great car-buying experience! I can’t wait to pick up my new car!

I highly recommend Bell Honda to anybody looking for a new Vehicle.. I never thought I could get a brand new car on my own. Autonation was a nightmare from the beginning after selling me a used car at 27.99% APR and it just got worse from …

After a week of test driving vehicles, we ended up at Bell Honda and settled on a 26 CR-V Sport L hybrid with AWD. Amber Cuellar and Corey were our contacts. Both did an exceptional job in selling their product after going through a week of double speak and mis truths at other places. We obtained a good trade in price and an OTD price. The process was seamless with them. My wife was very pleased with her XMAS present. Highly recommend Bell for a car buying experience. Wasn't perfect but they were very good.