Chinatown North

Went to Chinatown on a weekday, and unfortunately the experience matched the empty dining room. Our waiter made little to no effort to make us feel welcome. He barely spoke and gave off an attitude of "what else do you want?" whenever he came to the table. I ordered egg rolls, but they didn't arrive until 30 minutes after the rest of my food. Another waiter brought them out and, after asking if I still wanted them since it had been so long, I said no. Instead of simply apologizing and comping the mistake, he took them away and mentioned they would be removed from the bill. The food itself was mediocre, but honestly when the vibe is off, the food tends to feel that way too. This restaurant has been around for a long time, but sadly it feels like it's on its last legs. The place is noticeably run down and lacks the atmosphere and upkeep you'd expect. Between the poor service, long wait times, and worn appearance, it was a disappointing experience.

1st time visit. Food and service was excellent. All staff were very helpful and friendly.

Beautiful restaurant with nice quiet ambiance. The foods are too salty especially the Honey Sizzling Pepper Steaks. Actually the Sesame Shrimp is salty too. The Fried Calamari and Summer Salmon appetizers were the highlight of our dinner. My sons enjoyed the Dragon and Phoenix and Black Widow sushi rolls. Service is average. The servers was attentive but did not offer to pack our food, just brought us 2 boxes without a carrying bag. We had to ask for a bag. Not really impressed about this place other than the pretty decor inside.

Chinatown prepares great quality Chinese cuisine and provides great hospitality while keeping a clean environment. While dining at Chinatown we also ordered from Street sushi from downstairs simultaneously. Both, great quality food, …

Chinatown is a staple in Austin. They were a little busy tonight but got it done. We were just getting takeout tonight but in all of our experiences over years, my family has nothing bad to say about this place. We go to both locations. I actually prefer the north location but my spouse loves the one in Westlake.