CVS Pharmacy
About
CVS Pharmacy is listed on FindALoco in Poway, CA with address, phone, website, hours, and map location. Common services and related keywords include Pharmacy.
CVS Pharmacy is a well-known pharmacy located at 12358 Poway Rd in the heart of Poway, CA. As one of the trusted neighborhood pharmacies serving the local community, CVS provides a range of essential health and wellness services designed to meet the everyday needs of residents. Whether you need a prescription filled, a routine vaccination, or over-the-counter medications, this Poway location aims to be a convenient and accessible stop for your healthcare needs. Its central position along Poway Road makes it easy to reach for both daily errands and planned visits.
Among the services highlighted by customers, vaccine administration is a frequently visited offering at this location. The pharmacy staff assists with immunization appointments, including flu shots and other recommended vaccines. For families managing healthcare for elderly parents or loved ones who may not speak English fluently, some team members have shown notable patience and kindness in helping bridge communication gaps. One customer specifically praised Brian for going out of his way to communicate with her mother, which speaks to moments of genuine care that many appreciate.
Cyira Hayes, a team member at the Poway location, has also received recognition for providing consistently friendly and professional service. Customers have noted that she keeps them informed throughout their visit and works efficiently — qualities that make a real difference during a busy day. When staff members like Cyira are on shift, the experience at CVS Pharmacy can feel welcoming and attentive, especially for those who value clear communication and a courteous approach to healthcare.
That said, customer experiences at this location have been mixed. With an overall rating of 4 out of 5 based on 20 reviews, the feedback reflects a pharmacy where service quality can vary depending on staffing and timing. Some visitors have reported instances of long wait times and interactions that felt rushed or impersonal, particularly during busy periods. It is worth noting that many pharmacies across the country face staffing challenges, and CVS in Poway is no exception. Customers who visit with flexibility and patience may find a smoother experience.
The operating hours at this Poway pharmacy are Monday through Saturday from 9:00 AM to 1:30 PM, with Sunday hours from 10:00 AM to 1:30 PM. These morning and early afternoon windows may work best for those who prefer to handle their pharmacy needs earlier in the day. CVS Pharmacy in Poway is a practical choice for locals who want a neighborhood pharmacy option close to home, especially for vaccinations and prescription services. As with any healthcare visit, calling ahead can help confirm availability and reduce wait times.
Ratings & Reviews
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Sign in to reviewI had an appointment for my mom for a vaccine administration. Marissa Hatcher the pharmacist told me that they’re short staffed and it’ll be a few mins. 10 mins later I’m still waiting. I asked her how much longer and she rudely answered “I told you it was going to be a few mins.” She was so unprofessional. I worked a night shift as an RN and I was exhausted from being up all night to have an appointment then was rudely responded to. If you care about how your staff treats others, then you should have a talk with her about her attitude. BTW, don’t have the appointment time for people to pick from if you’re short staffed during that time.
The service is amazing, all team members have a lot of patience with elders and are super kind. My mother cannot speak English very well and Brian (a team member) tried his very best to communicate with her
The lady there with brown hair literally ruins my day every time I have to come in. She’s so rude, unprofessional and just incredibly unpleasant. One time I had my headphones in and my hair was over it so no one could see, my boyfriend was on the phone and I told him to wait a sec and thought I muted it while talking to the lady there. As soon as I walk up without even a word coming out of my mouth she snapped at me. My boyfriend in heard and In disgust was like, “wow she was rude”. So basically it’s based on my appearance, the look on my face or that I’m a female or who knows maybe she’s like that with everyone. But I literally have to brace myself before going in. It’s just the closet and most accessible pharmacy to me. They’ve lost several digitally faxed prescriptions causing numerous problems and stress for my doctors and myself… and dont get me started on the phone call experience. No warning put you on hold wait for 20+ minutes only to be hung up on. This happened 3 times in one day once, and additional other times. I’m finally fed up so won’t be going there anymore. Just too much negativity.
Cyira Hayes of Poway always provides a world class service!. Very friendly, professional, keeps me informed and executes with speed!
Unbelievably insensitive and impolite pharmacist. She’s busy, sure. But so am I! All the time she was typing and no single eye contact. Plus she made a phone call while I was standing right in front of her without letting me know she was about to get on the call. I visited late at night, sure. But again because I am busy too! You can at least say sorry for not being able to assist me, not make it seem my problem for not getting there sooner. Unbelievably insensitive of pharmacist specially after learning about the class of medication I was there for. Nice pharmacy technicians though.
