



Drs. Hall & Szeto Optometry
About
Drs. Hall & Szeto Optometry is listed on FindALoco in San Francisco, CA with address, phone, website, hours, and map location. Common services and related keywords include Optometrist.
Drs. Hall & Szeto Optometry is a trusted optometrist office in San Francisco, CA, serving patients who want eye care that feels professional, organized, and genuinely attentive. Located at 383 Sacramento St in the city’s Financial District, the practice is a convenient choice for people who live or work nearby and want to fit vision care into a busy week. With weekday hours from 9:00 AM to 6:00 PM, Saturday availability from 10:00 AM to 5:00 PM, and a strong 4.5 rating across 141 reviews, this office stands out for combining clinical efficiency with a warm, approachable experience.
Patients often describe visits here as smooth from the moment they walk in. Reviews consistently mention friendly staff, on-time appointments, and a thorough exam process that helps people feel informed rather than rushed. Dr. Szeto, in particular, is praised for taking time to explain findings clearly, answering questions patiently, and making patients feel comfortable throughout a regular eye check-up. That kind of communication matters at an optometrist office, especially for anyone managing changing vision, updating prescriptions, or simply wanting confidence that their eye health is being taken seriously.
For many people looking for an optometrist in San Francisco, CA, the appeal of Drs. Hall & Szeto Optometry is the balance between medical professionalism and everyday convenience. Reviews mention a friendly, efficient, professional, and thorough team, with some patients appreciating that they were greeted quickly and moved through testing without unnecessary delays. The office also appears to be a practical option for contact lens needs and glasses orders, and one reviewer specifically highlighted how staff member Sophie went above and beyond to help replace stolen contacts quickly. That kind of hands-on support can make a real difference when vision needs become urgent.
At the same time, the review history suggests a realistic picture of the practice. While many patients speak highly of the doctors and clinical staff, a few note frustrations related to eyewear ordering and follow-up. For prospective patients, that means Drs. Hall & Szeto Optometry may be especially appealing if your priority is a well-run eye exam, clear explanations, and courteous in-office care, while it may be wise to ask detailed questions about frame availability or order timelines if you plan to purchase glasses through the office. That kind of transparency helps set expectations and supports a better overall experience.
Overall, Drs. Hall & Szeto Optometry offers a dependable local option for eye exams and vision care in San Francisco. It is well suited for professionals, neighborhood residents, and anyone who values kind communication, timely appointments, and a careful approach to eye health. If you are searching for an optometrist near downtown San Francisco, CA, this practice has built a reputation for knowledgeable doctors, welcoming staff, and care that helps patients feel seen, heard, and well looked after.
Ratings & Reviews
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Sign in to reviewI am going to plus all the other reviews. My experience with the doctors and the technician were amazing. Sadly, the eye store folks not so much. They did not have frame I was looking for and mentioned to me that they can order it for me if I give them the style number, though once I buy it that’s it which I get. Found the style and model of the frame I liked and emailed them for a quote, a week later no response. I just thought it’d be easier to do this via email. Not sure if I’ll come back.
I went in for a regular eye check-up and had a great experience. Dr. Szeto was very helpful and took the time to clearly explain everything. She was kind, patient, and made sure I was comfortable throughout the visit. The entire staff was super friendly, the appointment started right on time, and all the tests were quick and efficient. Using my insurance was straightforward and hassle-free. I also received help with my contact lens fitting, and Dr. Szeto took extra time to ensure my prescription was accurate and that the trial lenses felt comfortable. My contact lenses no longer feel painful, which has made a big difference. Overall, a smooth and positive experience - I would definitely recommend this office.
One of the best experiences I have ever had with a medical professional - this office is amazing. The staff are friendly, efficient, professional and thorough. I was able to get an appointment today - walked in and was immediately greeted and seen by a team member. Went through a battery of tests, had a great exam with the doctor, updated my prescription and purchased new glasses all in under 45 minutes. If you are in the city and need anything related to your vision or glasses, this is the only place to go. They are absolutely fantastic!!!
I ordered a pair of glasses here, three months later no update. I had to come to their store twice, call twice, and no one ever bothered to update or follow up about this order. I eventually had to cancel this order. I don’t know how long more they would have waited had I not personally come to their store to cancel the order. Still they couldn’t refund me and asked me to call again later.
I had a situation when my contacts were stolen, and Sophie went above and beyond to help me get replacements quickly. She was kind and made the whole process so easy. Truly appreciated her and the office’s help!
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