Gong Cha

If you are searching for a refreshing drink experience in the Dallas-Fort Worth metroplex, Gong Cha stands out as a top-rated bubble tea store in Carrollton, TX. Conveniently situated at 2701 Old Denton Rd Ste 120, Carrollton, TX 75007, this lively spot serves up handcrafted beverages to locals and visitors alike. Boasting an impressive rating of 4.4 stars across 460 customer reviews, the shop has earned a solid reputation for offering high-quality teas, customizable sweetness levels, and satisfying toppings that suit every palate. Whether you are grabbing a quick treat after lunch or catching up with friends late in the evening, this location provides a welcoming environment for boba enthusiasts across the community.

The menu at this Carrollton, TX boba shop features a diverse array of iced teas, milk teas, and fruit-infused smoothies designed to quench any thirst. Popular choices among patrons include flavorful options like the fruit smoothies served with chewy tapioca pearls, refreshing strawberry drinks paired with soft jelly, and layered creations such as the colorful Strawberry Matcha Latte. Customers appreciate the ability to tailor each drink to their specific preferences, including adjusting sweetness levels—such as opting for 75% sweetness—and selecting custom toppings. The boba pearls are consistently praised for being perfectly cooked and bouncy, adding the ideal texture to every sip you take.

Beyond the delicious menu, customer care remains a central focus at this location. While mobile ordering apps can occasionally experience technical hiccups, the store's dedicated manager and hardworking team are known for taking immediate action to make things right for every guest. Visitors frequently highlight the manager's hands-on approach to resolving app discrepancies, issuing refunds seamlessly, and ensuring drink orders are prepared promptly. For the smooth experience, guests are encouraged to step right up to the counter in person, where staff members assemble orders quickly so you can enjoy your favorite drink without delay.

Flexibility and convenience are key highlights of Gong Cha on Old Denton Road. The store operates with generous daily hours, opening every Monday through Sunday from 11:00 AM to 11:00 PM (11:00–23:00). These extended hours make it an ideal destination for an afternoon pick-me-up, a post-dinner dessert stop, or a late-night beverage run with family and friends. The convenient storefront off Old Denton Road offers easy access for anyone exploring the bustling food and retail hub of Carrollton.

As part of the vibrant business community highlighted on FindALoco, Gong Cha continues to be a trusted destination for quality tea beverages in North Texas. Stop by their Carrollton location today to discover your new favorite boba combination, enjoy attentive in-person service, and experience why so many local tea lovers keep coming back week after week.