




Gong Cha Newbury
About
Gong Cha Newbury is listed on FindALoco in Boston, MA with address, phone, website, hours, and map location. Common services and related keywords include Bubble Tea Store.
Gong Cha Newbury is a bubble tea store at 270 Newbury St, Boston, MA 02116, in Boston’s Newbury Street area. It’s a convenient stop for people exploring the neighborhood, meeting friends, or looking for a made-to-order tea drink during the day. The shop is open daily from 11:00 a.m. to 9:00 p.m., so you can plan a visit on a weekday or weekend. Its Boston location and familiar bubble tea format make it a straightforward option when you want to choose a tea base and customize your drink with additions and toppings.
Customers describe a broad selection of tea bases, additions, and toppings, giving visitors room to choose a combination that suits their preferences. Drinks are made fresh to order, according to a customer review, rather than simply selected from a ready-made lineup. The variety may appeal to people who enjoy exploring different tea combinations as well as friends ordering together with different tastes. The available information does not identify particular best-selling flavors, sweetness levels, or signature recipes, so it’s best to check the current menu in store or through the ordering options before visiting.
Ordering can be done at the counter, at a kiosk, or online, based on customer feedback. One reviewer noted fast service and described the ordering process as easy, making the shop a practical choice when you want to place an order directly or use a self-service option. The experience can vary, and reviews also include concerns about an order being prepared with the wrong number of pearls. If an ingredient or topping matters to you, confirm the details when ordering and check your drink before leaving. This keeps expectations clear without assuming every visit will be the same.
With a 4.2-star rating from 126 reviews, Gong Cha Newbury has received a mix of feedback from local customers and visitors. Some reviewers highlight the range of choices, fresh preparation, and helpful service; others describe issues with order accuracy or the store environment during a visit. The shop is therefore suited to people looking for customizable bubble tea on Newbury Street who are comfortable confirming their selections at checkout. For a casual drink with friends or a personal tea stop, visit Gong Cha Newbury at 270 Newbury St. Check the current menu and ordering options, and remember that the listed hours are 11:00 a.m.–9:00 p.m. every day.
Ratings & Reviews
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We had decided to visit th Gong Cha Newbury to get a mid-morning snack. To enter the store we had to navigate some very icy steps, thankfully there was a hand rail! Once inside it appeared that we had visited mid-delivery, stock boxes piled high in the corner of the room. Ordering and paying was easy, using the touch screen menu, though once we had placed and paid for our order we were met with a 30 minute wait for a mango smoothie and a candyfloss milk boba drink. 40 minutes after ordering and paying, our bubble waffles arrived. The drinks were delicious, as we're the bubble waffles, but the wait was unacceptable, as were the vast amount of boxes stock to the back of the seating area. The young lady serving only raised her head briefly to say "No problem" as we thanked her upon leaving, and was otherwise uncommunicative the entire visit. We've had a brilliant stay in Boston so far, but today's visit to this branch of Gong Cha really put a dampener on the day
“Yes this is double pearls” the lady at the front confirmed after visibly accidentally only giving me single pearls. Please give some shame to your workers and tell them to redo the mistakes they have done. These people were lucky I was in …
I enjoy boba quite a bit so when my friends said we should check out Gong Cha I was excited. There are so many great tea base choices and the additions and toppings are also vast in variety. Fast service and you can order ahead online or at their kiosk or at the counter. Made fresh to order too. Quite authentic and I hope they continue to spread across North America. Go here if you want bubble tea.
Jennifer, Alex and Deborah we're the best employees I've ever seen, and they gave me the best ice cream that I've ever tasted in my life. They are all very amazing workers. They are all extremely attracted and helped clean my coffe spill with grace alex is amazing and hot.
⭐️⭐️⭐️⭐️⭐️ Highly Recommend! Tried this bubble tea spot on Newbury Street, and it did not disappoint! The …
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