



H-E-B Pharmacy
About
H-E-B Pharmacy is listed on FindALoco in Katy, TX with address, phone, website, hours, and map location. Common services and related keywords include Pharmacy.
H-E-B Pharmacy is a trusted pharmacy in Katy, Texas, located at 25675 Nelson Way in Katy, TX 77494. Convenient for people who live, work, shop, or receive care in the Katy area, this pharmacy provides a practical place to pick up prescriptions and get help navigating medication needs. With a 4-star rating based on 70 reviews, H-E-B Pharmacy is recognized by customers for attentive service, timely prescription support, and a team that aims to make each visit feel manageable and respectful.
Customers frequently describe helpful team members who take the time to assist with prescription questions and medication concerns. One reviewer shared that prescriptions sent by their doctor were filled by the end of the day, while another appreciated staff members who proactively looked for ways to save money. These experiences suggest a pharmacy team focused not only on completing orders, but also on helping customers understand their options when they come in for prescription service.
For urgent or unexpected medication situations, customer feedback highlights the care shown by the staff at this Katy H-E-B Pharmacy. Reviews mention support for an early medication need when another pharmacy could not help, as well as patient attention to medication issues and follow-up concerns. Pharmacist Thuy and team member Denzel were specifically thanked in reviews for compassionate, kind service. That personal approach can matter greatly when someone is managing a new prescription, ongoing medication, or a time-sensitive need for a family member or friend.
The setting is especially convenient for shoppers already visiting H-E-B, making it easier to combine prescription pickup with everyday errands. H-E-B Pharmacy in Katy is open Monday through Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM. It can be a useful local choice for Katy residents seeking prescription fulfillment, responsive customer service, and a pharmacy experience where staff are noted for listening.
Whether you are filling a prescription after a doctor's visit, addressing a medication concern, or looking for a dependable pharmacy near Nelson Way, H-E-B Pharmacy offers a community-focused option in Katy, TX. The customer reviews point to a team that values prompt help, clear attention, and considerate interactions. For people who want the convenience of an in-store pharmacy alongside the familiarity of a local H-E-B location, this pharmacy is worth considering for routine and more pressing prescription needs.
Ratings & Reviews
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Sign in to reviewThey was a lifesaver today she helped my friend his medicine early when his other pharmacy wasn’t able to give for him, she made him feel a lot better. They are definitely on the ball here, taking care of business and when I came in, Mr. Denzel was so kind as well and made our evening a lot brighter and my personal opinion they both need a big raise 5 Star all the way!!!
This is a really good location. They have very helpful team members that try and save me money without me asking. As soon as my doctor sends over a prescription, they fill the order by end of day. Thank you HEB Pharmacy!
This is the BEST pharmacy I’ve ever been to, they went way above and beyond to help me with my medication issues they listened to my complaint and fixed it I’m so blown away!!
Thank God for HEB pharmacy. I’ve always grocery shopped here but never used the pharmacy, until now. I’ve never had chronic conditions or much use for medications until this summer. I had previously used walgreens (my entire life) for any time I’ve been sick or whatever, everything went thru walgreens. I e had some very common simple generic medications that needed to be filled at walgreens this summer. I was shocked when refills took an entire week despite my medicine being in stock, they could not give me any reason for delay other than they were busy - okay. Finally got first one after a week so when refill was due, I submitted it early and it still took days! When I went to pick up, the tech was in a horrible mood and didn’t even speak when I handed her my cards and told her I was there for pickup. Weirded customer service ever. Anyway, I was due for a time sensitive generic fertility drug today and walgreens apparently received it Friday, but as of today, it was still not approved. I needed to start it today. HEB to the rescue, allowed me to pick it up timely even though walgreens had placed a hold on it. The staff at HEB pharmacy were fast and friendly. I really appreciate their willingness to help me identify solutions to the walgreens transfer/ insurance issues due to the Walgreens hold. hEB made it happen for me. I will be only using HEB moving forward. I wish I had made the switch sooner!!!
Very grateful for Pharmacist Thuy for taking care of my friend’s emergency thyroid medicine. Also grateful for Denzel for his excellent customer service.
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