Imperial Travel Services

Imperial Travel Services is a travel agency in San Francisco, CA, located at 2649 Mission St, San Francisco, CA 94110. For travelers who value speaking with someone locally rather than handling every booking alone online, the agency offers an in-person option in the Mission Street area. Its published schedule is built around daytime planning: Monday through Friday from 9:30 a.m. to 5:30 p.m., plus Saturday from 10 a.m. to 2:30 p.m.; it is closed Sunday.

Customer comments point to a focus on Latin American destinations. One long-time customer says Imperial Travel Services helped with flight booking and found a first-class upgrade that was not shown as an option on Google Flights. That account is one person's experience, rather than a promise of a particular fare or upgrade. Still, travelers comparing international flight choices may appreciate having a local agency review possible routes and options with them.

Favorable reviews repeatedly mention friendly staff and attentive customer service. Several customers specifically refer to Yvette, also spelled Evette in one review, while another names Peter Jr. Reviewers describe the team as nice and reliable, and some mention good or low prices alongside a range of options. The business holds a 4.3-star rating from 65 reviews, which provides helpful context while still leaving each traveler to confirm the details that matter for their own trip. Rather than presenting travel as a purely self-service transaction, these comments suggest a conversational, neighborhood-agency atmosphere. That may appeal to people who want time to ask questions, weigh alternatives, and receive a human perspective before deciding how to proceed.

Feedback is not uniform. One reviewer reported a serious concern about an international ticket and possible service fees. Because the sample reviews reflect individual experiences, it is sensible to ask direct questions before purchasing: whether any agency or service fee applies, what the itemized total includes, and which airline rules govern changes, cancellations, or refunds. Confirming these points in advance can help travelers compare options clearly and make a decision that fits their itinerary and budget.

Imperial Travel Services may be especially relevant for San Francisco travelers considering Latin American destinations or international flights and who prefer personal conversation to navigating every choice alone. It can also suit returning customers who appreciate a familiar local stop on Mission Street. The weekday schedule gives people planning around work a defined time to visit, while the shorter Saturday window may help those unavailable during the week. Bring preferred dates, destinations, and questions so you can determine whether this San Francisco travel agency is the right fit.