MedScript Pharmacy
About
MedScript Pharmacy is listed on FindALoco in Plano, TX with address, phone, website, hours, and map location. Common services and related keywords include Pharmacy.
MedScript Pharmacy is a pharmacy serving patients in Plano, Texas, from its location at 1101 Ohio Dr Ste 115, Plano, TX 75093. For people managing prescriptions as part of their everyday healthcare routine, the pharmacy offers a local point of contact during standard weekday business hours. MedScript Pharmacy is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Prescription support is the central focus at MedScript Pharmacy. Customers can contact the pharmacy with questions and visit the Plano location to pick up prescriptions. One customer specifically described calling twice in a day and finding both staff members helpful and kind, followed by an immediate greeting and prompt assistance at pickup. That experience reflects the value many patients look for in a neighborhood pharmacy: clear communication, a welcoming interaction, and timely help when they arrive.
As with any pharmacy, accuracy and coordination matter. Customer feedback for MedScript Pharmacy is mixed, with a 3.2 rating based on 72 reviews. Some reviews raise concerns involving prescription quantity, medication strength, delivery timing, and prescription transfers. Patients with questions about a prescription, refill, delivery, quantity, strength, or transfer may find it helpful to confirm the relevant details directly with the pharmacy and their prescribing provider before pickup or delivery. This can help ensure everyone has the same information about the prescription and next steps.
MedScript Pharmacy may be a practical option for Plano-area patients seeking weekday prescription assistance and an in-person pickup location on Ohio Drive. It can suit individuals who prefer to speak with pharmacy staff about their order, as well as caregivers coordinating medication needs for a family member. Before visiting, keep its weekday schedule in mind and allow time to discuss any prescription-specific needs. For residents searching online for a pharmacy in Plano, TX, MedScript Pharmacy provides a local pharmacy option focused on prescription service and patient support.
Ratings & Reviews
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Sign in to reviewI received a 20g prescription cream, but my doctor prescribed a 45g size. I confirmed with my doctor at my next follow up appointment a few months later that she sent the correct 45g size. My doctor said that this situation of shortchanging happens with this pharmacy. I called to ask for a corrected size to be sent. They refused to send a correct size or provide a refund, and hung up on me. Furthermore, when my doctor initially sent the prescription in, the nurse said I should get it same or next day by mail, but I ultimately got it about a week later. I love to support good local businesses whenever I can, but this was the worst experience I have ever had with a pharmacy.
I called twice in one day and both ladies were extremely helpful and kind, when I showed up to pick up my prescriptions I was greeted right away and helped instantly. No complaints at all.
My doctor ignored my request and sent my prescription here instead of my pharmacy. When I asked Medscript to transfer it to my pharmacy, I was told NO. When my pharmacy requested the prescription to be transferred, they were ignored too. After leaving a nasty review, they called me (a week later) and transferred the prescription as requested. I am happy about the 5 minutes it took to transfer my prescription. I am not happy about the 10,075 minutes it took to get this done.
Absolutely disappointed in the way my situation was handled and I was treated. My prescription was delivered late on a Friday and I had called to say i would be out of town and to not deliver. Delivered anyways and it need to be refrigerated. So it say over 48 hours in the heat in my porch. I called and they couldn’t find the number i called from so clearly insinuating I didn’t call and i could pay for another order for eh $50 prescription. Will never use them again nor do i reccomend. Ask your physician to send to another special pharmacy who treats people Better! So now i have no meds and have to call my doc to have her resend elsewhere! What is wrong with people and why can’t places DO the RIGHT THING! Was their mistake NOT mine!
Extremely Unprofessional and Disappointing Experience I received the wrong strength for my prescription, despite calling multiple times to confirm the correct medication. Each time, I was told they had it and it would be mailed out promptly. It felt like they were more eager to collect payment than to ensure accuracy. I have very sensitive skin and require a specific strength, which they were aware of. Upon delivery, I was shocked to see the dosage was incorrect. When I called to address the issue, the pharmacist casually admitted they didn’t have the strength I needed and had contacted my doctor to change it—without even consulting me first. That kind of decision should never be made without patient consent. I asked for a refund since the product was unusable, and was told “no.” This lack of communication, accountability, and care is unacceptable, especially when dealing with people’s health. I would strongly advise others to be cautious when using this pharmacy. If they can’t be trusted with something as important as dosage accuracy, they shouldn’t be in this business.
