



Nguyen Jewelry & Repair Studio
About
Nguyen Jewelry & Repair Studio is listed on FindALoco in San Jose, CA with address, phone, website, hours, and map location. Common services and related keywords include Jewelry Repair Service.
Nguyen Jewelry & Repair Studio is a jewelry repair service in San Jose, California, serving customers from its Story Road location at 1111 Story Rd #1075, San Jose, CA 95122. The studio is a practical local stop for jewelry that needs careful attention, whether a cherished piece has been damaged, a ring no longer fits, or a new design is taking shape. With a 4.9 rating from 95 reviews, it has built a strong local reputation through customer-reported experiences focused on helpful service, clear collaboration, and work completed with care. Everyday repairs and meaningful milestone pieces can receive the same considered attention here.
Customers describe bringing in snapped gold necklaces, rings for resizing, and custom pieces for specialized work. Reviewers also mention repairs, ring sizing, engraving, gold plating, purchasing jewelry, and creating fully custom engagement rings. For one engagement-ring project, the process included selecting a diamond and working through several design decisions; another customer shared that a custom ring was engraved and gold plated in time for a requested date. These experiences suggest an approach that accommodates both restoration and personalization, especially when the details of a piece matter. Discuss your particular item, desired finish, and timing directly with the studio so its team can advise on the appropriate service.
Service is an important part of what reviewers remember about Nguyen Jewelry & Repair Studio. Customers specifically name Jimmy and Johnson when describing interactions that felt friendly, professional, and attentive, from the first visit through a finished piece. A customer with a broken dainty gold necklace said the repair gave them confidence in having an excellent local jeweler nearby. Others mention returning with family members or coming back after earlier work, lending a personal and established feel to the service experience. Rather than a rushed transaction, the customer accounts point to a consultation-oriented environment where people can explain what their jewelry needs and receive direct help.
Nguyen Jewelry & Repair Studio can suit San Jose residents looking to restore a well-worn favorite, adjust jewelry for comfort, personalize a meaningful piece, or explore a custom ring with their partner. It is also a useful option for families managing several pieces at once, as described in customer experiences. The studio is closed Mondays and welcomes customers Tuesday through Sunday from 11:00 a.m. to 6:00 p.m. Before visiting, discuss the specific work you need, material considerations, and expected turnaround. Reviewing the piece in person can also help clarify the best next step.
Ratings & Reviews
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Sign in to reviewI've been coming to the Nguyen family for years for new jewelry pieces and resizing/repairs, and when my fiancée and I decided to fully custom design her engagement ring, Johnson and his family made the whole experience feel effortless. We got to hand-pick the exact diamond, worked through a few design iterations until everything felt right, and even saw a 3D print before the final piece was made. They kept us in the loop every step of the way and never rushed us. She loves how the ring turned out, and Johnson, Jimmy, and their dad always make sure we leave feeling happy every time. There's something really special about trusting a family-owned business with a moment this big, and they delivered! Highly recommend for anyone looking for new jewelry pieces, repairs, or a fully custom engagement ring. Five stars, no question!
Last year we brought in my sister’s necklace in for repair and several rings to be resized. We instantly gravitated to Jimmy and his dad. Their customer service was outstanding and so was the job that they did on the repair and resizing of my rings. My mom and I came back today to get our loose diamonds set in a ring and once again Jimmy and his dad took amazing care of our needs. Everything exceeded our expectations. They are great at what they do and I highly recommend them for quick and fast repairs and all jewelry sourcing needs!
This place is great! Jimmy was very helpful very professional took my order and delivered on his offer. I took a custom ring in that I had made to get engraved and gold plated. I needed to buy a certain time and date which was three days from when I dropped it off and they got it done and back to me in that time. I highly recommend this location for professional and quality service! Thanks, Jimmy!
had a wonderful experience with Jimmy and highly recommend his services. I needed both my wedding ring and engagement ring resized, and after stopping by the store, Jimmy was able to help me right away. I dropped my rings off in the afternoon and they were ready just two hours later, which exceeded my expectations. The entire process was smooth, professional, and stress-free. Jimmy was knowledgeable, friendly, and made me feel confident that my rings were in good hands. The resizing was done beautifully, and my rings fit perfectly. While I was waiting, I spent some time exploring Grand Century and enjoyed walking around the center. There are plenty of places to eat, grab a boba, or get a coffee, which made the wait fly by. I also had a chance to look at some of the other jewelry services Jimmy offers and was impressed by the range of repairs and custom work available. I’m so glad I came here. If I ever need jewelry repaired, resized again, or even want to create something custom, I wouldn’t hesitate to come back. Highly recommend Jimmy and his team.
my dainty gold necklace snapped and I thought, “well, that’s the end of that.” Brought it Nguyen Jewelry and I’m so glad I did!! Johnson was super friendly and helpful from the moment I walked in, and he fixed it in no time. It’s great having a local jewelry shop where the service is excellent and everything is handled quickly and professionally. Highly recommend for anyone needing repairs or looking for reliable, kind service!!
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