Novel Ice Cream

Novel Ice Cream is an ice cream shop at 1028 Grand Ave #6 in Phoenix, AZ, offering a welcoming stop for a scoop, a creative ice cream sandwich, or a late-night dessert. Customers describe it as a cute location and a hidden gem, especially appealing when you are nearby after dinner and want something sweet. The shop is known for its ice cream-stuffed glazed donut, called the dough melt, which pairs a donut with a scoop of ice cream for a distinctive treat. With a 4.9 rating from 2,428 reviews, Novel Ice Cream has earned strong customer appreciation while keeping the focus on friendly service and flavorful desserts.

The menu features 12 ice cream flavors, with customers noting that the bottom four flavors on the list rotate. That changing selection gives returning visitors a reason to see what is available, while familiar favorites make it easier to find a go-to scoop. Reviewers mention matcha, strawberry, chocolate, dulce de leche, pistachio, peanut butter, and Cookie Monster among the flavors they enjoyed. You can order a scoop or double scoop, including in a cone, and add from a variety of toppings. For a more indulgent option, try the signature dough melt: customers describe the ice cream-stuffed donut as delicious, full of flavor, and a highlight of the menu.

First-time guests can take their time choosing. Reviewers appreciate staff who patiently explain the menu and offer samples, making it easier to compare flavors before ordering. That thoughtful, approachable service suits couples, friends, families, and anyone stopping in for dessert after a meal. Whether you are looking for a simple scoop or want to share a more substantial ice cream-and-donut treat, the menu offers an easy way to make the visit your own. Longtime fans also say they are happy to make the drive downtown for their usual favorites, a sign that the shop has become a regular dessert destination for some customers.

Novel Ice Cream is open late throughout the week, with hours until midnight most days and until 1 a.m. on Friday and Saturday. Monday hours begin at 5 p.m.; Tuesday through Thursday and Sunday open at noon, while Friday and Saturday open at noon as well. The late schedule makes this Phoenix ice cream shop a convenient option after dinner or for a night-time treat. Find it at 1028 Grand Ave #6, Phoenix, AZ 85007. Customers note that parking can be limited and the parking area may be dark at night, so it is useful to keep that in mind when planning a visit. For rotating flavors, friendly help, and the dough melt, Novel Ice Cream is a memorable stop for dessert in downtown Phoenix.