Pharmacy of America 5

Elvia is the most amazing, professional, consistent delivery driver I have ever experienced in my life. She will knock, call, text she will absolutely make sure you have your medication. Please make her the delivery training manager of All pharmacies.. She is the best! Elvia is a great representative for the Pharmacy America brand

I adore pharmacy of America 5. I've used them for all my prescriptions. The entire staff is very helpful, kind and knowledgeable. I want to give a shout out to the woman who delivered my latest prescriptions. Elivera was so sweet she waited until I answered the door(it took me awhile) and greeted me with a big smile. The warmth in her smile and voice made me feel so good. She is exceptional and I really appreciate her.

I was at Pharmacy of Avenue on Girard earlier . There is a brand new, young woman working there. Very sweet & still learning how to do things . The woman who was training her, was extremely rude ,demeaning , impatient & just plain mean to the young lady. The young woman’s face was bright red. Extremely embarrassed. I felt so bad for her. I kept trying to get the trainer’s attention repeatedly, over & over , but she totally ignored me. She didn’t even have the decency to say that she would be right with me , because she would not stop demeaning the young woman. Finally, after me trying to get her attention, she addressed me, not nicely. I asked if the girl was new, she said yes. I told her that she should not come at her the way she was. She proceeded to tell me that she was not yelling at her. I was very calm with the trainer. She kept saying to me that she wasn’t mistreating the girl nor yelling at her. I told her again , yes you were. I told her that that’s not the way to train someone new. I repeated it multiple times. I told her that she was embarrassing the poor girl & not to speak to her in that manner. There was another female employee there. She thanked me for standing up for the girl. The trainer needs to apologize & disciplined. She needs to be taught respect, good customer service skills & patience. Other customers noticed her behavior too. I have been going to that location for years & have never had an issue. This really upset me, watching that poor girl endure that & angered me watching everything. I hope this will be addressed. I am moving my scripts to your location on 5th Street.

They are rude and ignorant. I received a text to call the pharmacy and that’s exactly what I did. The lady was talking to me and other people in the background. After I gave her my name she said you called the wrong pharmacy and hung up. I called back because that’s the number the text said for me to call and the Chinese guy answered and was rude also.

Always helpful and very quick… for the most part. But indeed this is my go-to pharmacy. Oh, and their hours of operation are so convenient !