Safeco Insurance

Gotta hate this stupid company so much!! Their RightTrack drive program is a scam. It is set up to screw you over and steal money from you. And there is nothing you can do about it. I’ve used drive programs with GEICO and farmers without any issues. I’ve had problems nonstop with Safeco. I just switched companies and I’m paying an extra $480 for my policy. If they’re willing to screw their customers on their policy price with a program weighted and designed to recoup money, how much do you wanna bet they will screw you over in an accident? I’m not gonna find out. Steer clear of this company.

WARNING- Do not get a flat tire! You will be stranded, you'll need to pay the tow company in cash and you'll be waiting a month to be fully reimbursement... Our car had a flat tire in the middle of moving. My wife was stuck with the vehicle and our dog for several hours and we were given no ETA on the tow truck after several requests. I was forced to drive 2 1/2 hours to be with my wife and to see if I could fix the issue. Once the tow truck driver arrived. The driver waited for over an hour and a half to receive "approval" from Safeco to tow the vehicle. I called several times begging for them to call the company to approve the tow. Again, after an hour and half of the driver waiting, I was forced to pay the driver with cash. Loraine's customer service was horrifically unacceptable. If she doesn't care about helping her stranded customers, then maybe she should find a job doing something else. After a few weeks I received a reimbursement check with the wrong name on it... Here we are about a month after and the issue(s) are still not resolved. I tried to file a complaint, and they said their customer service team was outsourced. So of course it went nowhere... I was with State Farm for 20 years and made the switch.. What a mistake that was. Do yourself a favor and avoid this company.

Avoid this insurance at all cost. One of the most shady companies I've ever dealt with. They will add people and stuff to your policy that you didn't ask for and expect you to send it paperwork saying no, I'm going to be reporting to the BBB and the attorney general. Hopefully we can get them blacklisted from Washington.

I have had Safeco for over 12 years- home and auto. I won’t go into details, but they allowed my policy to be rewritten by a 3rd party without my consent and added another driver onto my policy without my consent. I can’t image that was legal. That aside, with no changes in coverage, my premium went up 50% and the ONLY thing that’s changed is that I got a divorce. No claims, no tickets, my credit score is better than it was a year ago and I work from home. So basically- we’re setting women’s rights back another 100 years. My ex-husband didn’t get a policy increase with the divorce. And he’s had claims. How is this not sexist? I’m shopping for a new carrier after 12 years. Stay away if you’re a woman.

I was with Safeco insurance for over 12 years without a single accident. Then when I had an accident they jacked my rates up to $240/mo. $120 increase. When I changed insurance companies, and closed out my account, a random $50 shows up saying that I still owed money. I didn't get the notice for a couple of weeks, from the time that I ended the insurance till exactly 30 days later they sent me to collections. I didn't even know that I owed them anything and it wouldn't allow me to pay on the app. Crazy after 12 years of service, they would send me to collections over 30 days, especially after never being late on a payment. No forgiveness. This insurance is disgusting. P