Walgreens
About
Walgreens is listed on FindALoco in Lemon Grove, CA with address, phone, website, and map location. Common services and related keywords include Drug Store.
Walgreens is a nationally recognized drug store chain with a convenient location in Lemon Grove, CA, situated at 7195 Broadway. As one of the many Walgreens storefronts serving communities across the country, this Lemon Grove branch provides the standard range of retail pharmacy services, over-the-counter medications, health and wellness products, and everyday essentials that customers have come to expect from the brand. Whether you need to fill a prescription, pick up household necessities, or handle financial services like prepaid card loading, this location aims to serve as a one-stop destination for the local community.
The pharmacy at this Lemon Grove Walgreens handles prescription fulfillment, immunizations, and vaccine registration. It is worth noting that multiple customer reviews mention longer-than-expected wait times at the pharmacy counter, with some describing periods of 45 minutes or more during peak hours. Several reviewers have pointed to understaffing as a contributing factor, noting that the pharmacy sometimes operates with limited personnel managing both prescription retrieval and customer registration simultaneously. These are recurring themes in the feedback and may be helpful to consider when planning your visit.
Beyond the pharmacy, the store offers general retail products including personal care items, beauty supplies, snacks, beverages, and household goods. One reviewer noted using the location regularly to load a Chime prepaid card, describing the process as a quick in-and-out experience outside of the pharmacy area. This suggests that for non-pharmacy errands and transactions, the store can provide a straightforward and efficient shopping experience for those running daily errands in the Lemon Grove area.
Customer sentiment reflected in the store's 3.2-star rating across 169 reviews points to mixed experiences, with pharmacy-related concerns being the most prominent. Some reviewers have expressed frustration with staff interactions and communication, while others have acknowledged the challenges pharmacy workers face under what they describe as demanding working conditions. A few reviews also reference changes in the local retail pharmacy landscape, including closures of nearby competitors, which may have increased customer volume at this location.
For residents of Lemon Grove and the surrounding San Diego County neighborhoods, this Walgreens location offers the accessibility and product variety typical of a major chain drug store. Customers may want to consider calling ahead to check prescription readiness or visiting during off-peak hours to minimize wait times. As with any service experience, individual visits may vary, and checking the most recent reviews on FindALoco or other platforms can help set expectations before your trip to 7195 Broadway in Lemon Grove, CA.
Ratings & Reviews
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Sign in to reviewI have had multiple negative experiences with the pharmacy staff at the Walgreens on Broadway in Lemon Grove. The staff often come across as disrespectful and there seems to be very little sense of urgency when helping customers. On several occasions, my father’s medication was canceled without any explanation. When I tried calling the pharmacy to resolve the issue, the wait time was at least 40 minutes, and even then I was often unable to reach anyone. There have also been times when someone answered the phone only to hang up. When visiting in person, it often appears that only one employee is working at the pharmacy counter at a very slow pace while other staff members are standing around. The drive-thru service has been just as frustrating. On one visit, I waited nearly two hours with only three cars ahead of me. My medication was already ready for pickup, yet I was held at the window for about 20 minutes. The employee who came to the window took my information, disappeared for another 20 minutes, and eventually returned with the medication. I noticed the same thing happening with the cars in front of me. Overall, the level of customer service and efficiency at this location has been very disappointing. I hope management addresses these issues so patients can receive their medications in a timely and respectful manner.
I use walgreens alot to load my chime card when. I get paid. Im usually in and out. Haven't used the pharmacy at the lemon Grove location but the hillcrest on I have. They are nice enough but always very busy at the pharmacy. Long wait times
The epitome of corporate greed. This place is sad, the pharmacy is ALWAYS busy, so slow and zero help. They run a skeleton crew always. A huge influx of business with rite aid shutting down yet they don’t hire up and support. Corporate puts profits over people both staff and customers. This please never satisfies, prepare to wait 1+ hour just or pick up a prescription. They have a drive thru window that is rarely open, employees are programmed to constantly apologize due to short staffing but it’s this way always. They are “short staffed” but not hiring. Make it make sense. Tragic and soon it will catch up to them. You can’t have a successful retail business without customer feedback or service.
This place is allergic to being efficient. Your pharmacy sucks. Fix it. No way you have to wait 45 minutes just to pick up medicine. I know this isn’t the techs fault it’s the manager/owner of this Walgreens. HIRE. Also do you have a pharmacist? Because it seems like they slack on the job. Why do we repeatedly have issues with getting approval for life needed medicine on time??! Having to go back and forth on the phone just to get SOME filled on time. Are you serious??! I have one more in me and then I’m gone and I’m taking my family and friends with me. Do. Better.
Long waits in pharmacy line because only one person to retrieve prescriptions and register vaccine recipients. Several staff came and went and could see number of people waiting, but didn’t step in to help until asked.
