Central Clinic - Neighborhood HealthSource

I wanted to write this review because my dad had an appointment last week and told me about a wonderful staff member named Mili. He said she helped him fill out all of his paperwork and provided him with information about dental services and other resources. My father has difficulty reading and writing, so her kindness and patience meant a lot to both of us. I can't always be there to help him during his appointments, and knowing that someone took the time to assist him with such care is truly appreciated. Thank you, Mili, for going above and beyond to make my father's visit easier and more comfortable.

Called to make intake appointment March 2, I was told I could be seen the last week of April. Was given a date but received no email confirmation. Skip to now, my appointment was never confirmed in their system and they had no help to offer or any way to get in faster and now I am left without refills and in a difficult situation. Maybe care is good once getting in but a bummer if they can't accurately get people in...

Maybe they are good. I wouldn't know because I used their online portal to book my first appointment. I went through all the steps, filling out lots of personal information, only to arrive the morning of my appointment and have them tell me there's no record of it. Like many of us, I'm an adult with a full-time job and a busy schedule. I wasted an entire morning. Whatever new system they're using, they need to do better.

Always so kind and reminds me to confirm my schedule with them to make sure I'm going to follow through with my appointment and I truly appreciate that more than they may know. Nonetheless I just thought I would make emphasis on that …

My wife requested a check-up two children for camp. When asked the cost of the check-ups at the appointment, the clerk said, 'she did not know.' Auto mechanics provide estimates, Doctor's do not. Since Minute clinics have summer specials for $35 each for check-ups, we expected a reasonable but far smaller bill. Our bill was $427! Both children are and were healthy before and after the appointment. This was just a camp physical. Maybe it is their sliding fee system, that discounts people without insurance. Our insurance reported this clinic is out of network and paid nothing. If you report having insurance, maybe the charges are higher to pay their bills on those with insurance. I don't know, but I am quite upset about a $400 bill for a camp physical, sign off. I'm going to consider this a donation to help other people who don't have insurance - but we won't go there again.