Dr. Huy Q. Nguyen, MD

Horrible customer servive . Stay away from this office . It s hard to make appointment to see doctor here

DO NOT GO TO THIS OFFICE!!! I would put 0 star for this office if I could. I chose this office because my parents can't speak English, and it would be great for them to talk to the doctor themselves. The first appointment was great for the blood work and check-up; I did not have high expectation since I saw many terrible reviews. I noticed there are a couple of good reviews, so I decided to let my parents try. Everything went downhill after the first appointment. There are plenty of good Vietnamese doctors out there and please don't settle for this place. You will regret it. I WOULD NOT RECOMMEND THIS OFFICE TO ANYONE. The staffs are rude, disrespectful, uneducated, unprofessional, and do not care about the patient (unsympathetic). The receptionist does not want to talk to me when I call, unreachable calls during business hours because I had to call 5 times to get to them. I can never make an appointment for my parents when they are sick; the staffs always say "first come first serve" during the walking time. The only time my parents got an appointment is when they make it months ago for the annual check-up, but I don't think they like to take in a sick patient. PLEASE SAVE YOURSELF THE TROUBLE and FIND A GOOD OFFICE.

I don’t have height expectations but the staffs are so rude and unprofessional . During business hours phones never pick up for first time call and they don’t spend time to searching special dr. In network if you need to refer to another You have to find out by your self and I let you know you never make it even you called your insurance thousand times I love dr. Huy but he better hire another team to work with him I would say couples Vietnamese ladies in the front desk and Vietnamese nurses act. Liked they not happy when they work there remember we pay the insurance and copay for their work.

I recently had an unfortunate experience with the customer service here, particularly with the Vietnamese customer service staff in the front. Their behavior was extremely rude and disrespectful. They spoke to me as if I were uneducated and inferior, which was both insulting and unprofessional. This kind of treatment is unacceptable and reflects poorly on the establishment

Absolutely unprofessional. My mother recently had to switch to this PCP due to her insurance. The initial visit was fine, but NOBODY, provider or receptionist, informed her that a script was sent out to a pharmacy for pick-up. When my mother called in to inquire about refills on her medication, the receptionist rudely told her that a 6-month script was already sent and to call the pharmacy if there were problems and refused to let her speak to the doctor. How was she supposed to know she already had medication waiting for her at the pharmacy when NO ONE informed her before she left the office. Please find staff with better communication skills.