Elegant Jewelers

I went there to get my wife's diamond ring resized and I’m extremely satisfied with the service. They finished everything within an hour. The staff is very experienced and they were completely transparent throughout the process. Thank you so much!

Amazing experience. Glad I found Elegant Jewelers. I took my mothers jewelry to be cleaned and polished - 3 rings and 2 necklaces. One of the rings was slightly bent and they fixed it as well! The cost was extremely fair (another place quoted me $700 to do the same job). Not only did they look phenomenal, the owners and staff were very friendly and helpful.

What a wonderful, local, custom jewelry store!! I had an idea in mind for an anniversary band that required just a little tweaking to ready made wedding bands - 3 blue sapphires to replace 3 of the diamonds. They had a wide selection of …

We live in the neighborhood near this place. When my wife called and found out they replace battery for her Cartier watch, she was happy. We brought in her Cartier along with her Phillips Stein watch on last Saturday. The jeweler told us it won’t be done in the same day. We left both watches to them with trust. My wife waited until Wednesday after getting no phone call, she called the store and was told her Cartier was ready. When she asked the store why they didn’t call her, they told her that they did call and it went to a VM box not setup. We couldn’t believe how that happened cuz her VM box works perfectly. On Friday I went to the store to pick up my wife’s watches. The lady behind the counter took both watches out of a plastic bag. They were in the same bag without any protection. She took out the Cartier and put the watch face down. I was surprised to see what she did. I paid the service and they did not want to give me a receipt. I demanded a receipt, they were not happy at my request. I didn’t pay attention to the receipt and took both watches home. I was very unhappy with their attitude. My wife came home and looked at her Cartier, the watch isn’t moving. Then she noticed the receipt marked with a comment: Cartier does not work. We were so surprised and angry at what we saw. How can they not said a word about this?! They replaced the battery for the Phillips Stein but not the Cartier and said nothing. Not when my wife called, not when I was at the store. Before we came to this store we read online that this place is family owned, what kind of family people would conduct business in the way they did? We went online and found more reviews from others and regretted that we didn’t research enough before we chose to trust this place. We are practically neighbors, can’t believe they did what they did. Tomorrow we will go to the Cartier store in River Oaks. We are worried now. Who knows what they might have done to my wife’s watch. This place cannot be trusted. Update: After receiving owner's response, I am 100% positive that this place is untrustworthy.Please open your eyes and look at the following photos is the evidence. Such dishonest business, makes us feel really disappointed.

Elegant Jewelers is now J. Wedemeier. It is the same family but a new generation. We initially went in to get some jewelry appraised for insurance purposes. After talking with the owners, we decided to get some pearls for my wife. They ordered several strands on approval for us to look at. In the end, my wife decided to go with a pearl bracelet instead of a necklace. The store was able to match her Mikimoto earrings that she has had for 20 years. I am highly impressed with the service they have provided us. It is nice to have a local family run business that focuses on service and quality merchandise.