La Clinica Fruitvale Village

This doctor (Tara Gonzalez) and staff at la clinica have been so helpful and supportive!! If you need to get labs done here keep in mind that it is walk in only, the first time I showed up at around 2pm and it was a very long wait so I came back another day. The second time I came at 4pm and was able to get my labs done after just a half hour of waiting. I am trans and have had a good experience here

Worst place ever don’t ever come here got appointments horrible service. Expecially the nurse and the lady at the desk bad attitude

Not a professional operation. Poor service. Their lab has a sign that says they take their patient at 4:45pm. Most people work and Monday-Friday, the lab isn’t open on weekends. I was turned away at 4:05pm because they had a patient booked at 4:15pm. Okay, there’s 30 minutes before 4:45! It doesn’t make any sense. Wasted my time going there. If 4:15 is the last appointment time then post that and update your outdated sign. Find another place to go to. You can’t even find street parking here. It’s a huge pain.

so far this has been a terrible experience coming to this office based on several factors you can come as early as 15 mins and someone can come as late as 15 mins and you will still be seen last they prioritize Hispanic patients and I would not recommend coming here they don’t take high risk patients serious at all and that’s my biggest concern in my opinion this office should be shut down to have proper training and have a diversity of staffs and doctors to accommodate not just 1 race needs sad to say pregnancy supposed to be fun but this office will make you have all types of regrets . Oh yeah train the front desk people they are very rude and have a tendency of telling you instead of asking big difference FIRE THE WHOLE STAFF !

Here's a how an appointment system SHOULD work: "Unfortunately our calendar says we're booked for the next 1-2 months, the NEXT AVAILABLE appointment is 3 months from now on tuesday at X time, is that okay?" Me: Yeah sure, works for me! Here's how the appointment system works here: "We're booked for the next 1-2 months, keep spam calling us every single day until we can get a hold of a new date! Thanks" Me: *constantly calling everyday to get told nothing has changed* Instead of ME calling YOU, clogging up the phone lines being put on hold, and getting told it's all booked, YOU need to just tell us the "NEXT AVAILABLE APPOINTMENT" and just book me for that one. For some reason this place can only plan appointments in small increments of 2 weeks to a month. No wonder the phone lines are clogged all the time, because people have to keep spamming phone-calls. People's livelihoods are at stake, this appointment system needs to be addressed. I'm fine with waiting for 3-6 months for the next appointment. What I'm not fine with is spending an hour of my day calling to keep checking.