San Francisco VA Medical Center

My husband has been receiving care at this VA medical center and hospital since 2002. Everyone is wonderful. The MSA’s are always so helpful and kind. The cleanliness at this medical center is outstanding! The doctors and nurses are excellent and very good at what they do. We live in a remote area, it is well worth the 5 hour drive to come to this Medical Center for treatment. You know that no matter what specialty or department, you are always going to receive excellent service.

Recently moved to San Francisco and went about the process of transferring all my services from my previous VA facility at West LA. The process went very smooth. I called to schedule my orientation and initial visit with my new primary provider. I told my primary doctor of all the specialty clinics I attended and she provided referrals to them all. Within the next few days all my specialty clinics called to schedule appointments. I’ve been here three months now and have fully transferred all my services and seen all my clinics. Came in today for a follow up. Found parking easily in the lot. The gentleman at the info desk pointed me in the right direction. After my appointment I went to the cafeteria and got an omelette. The food was good and inexpensive. There is a great view from the dining room. It’s a nice facility. Afterwords one can take a nice nature walk with a great view of land end. All in all I’d say I’ve had a positive experience at the SF VA facilities. They’ve been very responsive and proactive to my needs. There are a couple less than motivated employees but very few.

As a Navy Vet that needs to come here quite often for various things, I can truthfully say that the staff is so very courteous to and hard-working for us Vets. Also, it's a very nice facility. For you Vets (and friends / family members of Vets) that haven't been here yet but will be, you will love the views of San Francisco Bay, Ocean Beach, and Golden Gate Park from the hill on which the Hospital is located.

Arrived during Covid19 and the staff were helpful interviewing and since I was being admitted, I needed and got a Covid19 test. Negative thank you. Admission was extremely helpful walking me to the various sites that I needed to go to. The nurses that attended to me were fantastic. Always a positive attitude, even when faced with some extremely difficult patients. All my nursing staff were excellent in their jobs and were polite and funny carring out my needs. The Doctors were understanding and explained in ways that I understood what i was going through. The surgery staff was both friendly and supportive. I am very appreciative of the services that the staff of all the Veterans Hospitals and Clinics that I have been a patient. Thank you so much for all that you do and carring it out in a friendly and knowledgeable way.

We have had great experiences at the VA Medical Center San Francisco. However, we have had recent dealings with the Office of Community Care. Outstanding! Rochelle handled a tricky referral for us. Brandi, too. Thank you.