Spa Mansion

My husband and I were gifted a Groupon voucher for a couples massage. The initial call for booking was interesting, was basically told don’t ever purchase a Groupon voucher because they match the pricing. Would have been 100% understandable… had I not mentioned the voucher was a gift initially on the call. Upon arrival they were slightly busy, it is a very quaint location and they were unfortunately so busy there wasn’t anyone to greet me, however I will say the actual service itself was great. It was one of the best massage experiences I have ever had. I wish I knew the name of the employee because I would give her a very high recommendation. My husbands sole complaint was the temperature was a little warm inside the location, however the staff was so friendly and accommodating and they took care of us by turning on some additional AC. Overall for the location it was smaller (yet clean) and a little dated, not an extravagant experience, but I will take that with a wonderful experience any day. Overall we would return.

SCAMMERS ALERT - after my elderly mom went there with a Groupon certificate printed they tried to scam her by saying that she had to pay again, when showed the certificate matches the address and phone number they still force her to pay for the tips. Even when all of this was reviewed prior to completing the appointment (but then they had no problem) I'm reporting this to Groupon and the BBB as they are abusing of our elders

I'm from NY and I came here for the Healing for the A.G.E.S Conference. I needed a good massage after such a long road trip and this place came up as an option. I decided to try them had and I wasn't disappointed. Vivian was my massage therapist and she was very good. One of the best massages I've had and I've had plenty. I feel like a new man. The only I would have like more of is a longer time use of the Stone massage that I added as an option. Other than that, it was awesome!

I'm still wondering how this place is still open after so many bad reviews about tipping and service. My husband booked a surprise 90-minute massage for $110. While I was having the massage, he went to do some shopping. The lady who gave me the massage barely spoke English. She kept asking me something, and I didn't understand. The massage she gave me was not a deep-tissue massage! I have had several, even in Asia, and I kept telling her she could press my back harder. I wasn't there to have a relaxing massage; I wanted her to remove the knots! The rooms need some refurbishing because they are dark and they look old, and I was put in a room next to the reception desk, so I could hear quite a bit of noise... which again wasn't relaxing. Here comes the best part... So, once I finished, I got dressed and sat in the waiting room waiting for my husband to come pick me up and pay for the massage. The masseuse was waiting beside the desk looking at me for the tip. I didn’t have my purse I only had my phone and I said to her my husband Is coming to pay. She clearly didn’t understand what I said so she continued to stare at me while I was looking at my phone. Eventually, my husband arrived, and he asked how it was, I said it was ok, but it wasn’t the best and the woman kept staring at me to give her a tip. He was signing the receipt, and he put $10 as a tip. The owner or manager not sure what he is, pointed at the gratuity sign and said I should be giving a minimum of $35! My husband said no my wife said it was ok and not exceptional as your sign says. Tipping is not mandatory its optional and if the service is not great then you technically don’t have to tip. He signed the receipt and we left. Never returning again…

I genuinely don’t understand how this place is still in business. I do not recommend it and will NEVER return. If I could give them 0 stars I would. From the moment we arrived, there were red flags. There was a significant language barrier, which we tried to be patient with, but it quickly became a problem. We saw multiple couples walk out of their sessions, and when we were shown to our room, we noticed the sheets and pillows had not been changed from the previous clients. This alone was unsettling and incredibly unsanitary. I specifically asked my masseuse to only focus on my back — I repeated this request three times because she kept looking at me confused. Despite my clear instructions, she repeatedly exposed my lower body and even pulled down my underwear without permission. I told her no multiple times, and each time she giggled, ignored me, and continued touching areas I had asked her to avoid. Her massage was also extremely rough, and when I asked her to be gentler, she laughed again instead of adjusting her pressure. I ended the massage early because I felt violated, disrespected, and completely unheard. What was supposed to be a relaxing experience turned into one of the most uncomfortable and upsetting situations I’ve ever encountered in a professional setting. To make matters worse, they added services without our consent — they brought in hot stones halfway through the massage without ever asking us, and then tried to charge us extra for it at the end. This place is unprofessional, unsanitary, and completely disregards personal boundaries. I walked out feeling disturbed and upset. Please take this as a serious warning.