Advanced Plumbing & Drain

Very pleased with their work. Someone actually answers the phone and schedules very timely appointments. They've come twice now and both times each plumber (Steve last time and Aaron today) were helpful and friendly. Prices were very reasonable. Came on time. Wouldn't use anyone else.

I cannot say enough wonderful things about Advanced Plumbing and Drain Inc. From the very first time I worked with them, I knew I had found a truly exceptional company. What sets them apart immediately is how well organized and professional they are. Everyone has a clear role, and every person I have interacted with has been outstanding—from the person who schedules appointments and follows up, to the plumber who arrives fully prepared, knowledgeable, and ready to solve the problem. My plumber, Gabriel, is absolutely extraordinary. He is never late, he communicates clearly, and his work is consistently impeccable. Whether the job is small or large, he approaches it with the same care, precision, and professionalism. I have been genuinely blown away by the quality of his work. I have been using Advanced Plumbing and Drain Inc. for over four years, and I have not used another plumber since. They provide excellent value, exceptional service, and a level of reliability that is very hard to find. Over the years, I have also gotten to know Gabriel, and he is a delight to be around—professional, kind, knowledgeable, and clearly proud of the work he does. This company is a rare find: a wonderful owner, happy and professional employees, excellent communication, and truly superior workmanship. I would never go anywhere else.

Unprofessional. Poor communication. Took job site tools. Initially the technician did not show up to the appointment. No call, or notice. After reaching their team they rescheduled for the following week. The job required coordination and decisions on parts which was challenging, they confidently claimed they could easily get the parts and understood the scope - which now seems they just wanted the job but in fact did not follow through on preparations. On the day of appointment the technician was an hour late and came unprepared, lacking tools and the parts for the job. Two were scheduled for the job but one was pulled without notice, only to show up 5hrs later after having to call and demand support to complete this on time. The job was completed but required far too much oversight. Also ran off with tools that were not their own from the site. Very unprofessional experience.

We had an issue late Sunday afternoon with our kitchen sink. We called their service, and they arrived promptly early Monday morning. The technician was knowledgeable, courteous, and thorough. He explained the problem and showed us how to prevent future issues: avoid putting too much food in the garbage disposal, and run hot water with detergent once a week to help prevent clogs. I highly recommend this company!

We called Advanced Plumbing and Drain when we saw a leak in our garage directly below our shower. At the time I was 2 weeks away from my due date and wanted to get the issue resolved asap so we called Advanced Plumbing and Drain. They sent a technician over quickly who did not find a solution for the leak but gave us suggestions- which was helpful. In the process however, he broke our shower head off the pipe. He advised me that I could easily replace it via Amazon and didn’t charge me for the site visit. We replaced the shower head and then within a day of that we had another issue w the piping and shower pressure- the shower pressure became unbearable when using hot water, so we called them back. They promised us they would send a senior technician to help us this time, but when the day came they sent the same technician who broke our showered. He then proceeded to take our shower apart even more, but then could not find the parts to reassemble it. At this point I was 3 days post partum and now did not have a functional shower. They turned the water off in our house for eeveral hours and ultimately had to completely seal off the pipes to the shower to prevent flooding because they could not find the parts- rendering our shower useless until we did an even larger project to fix the pipes- requiring that we go through the drywall and potentially re tile the shower. After all that, we NEVER heard back from them with a quote despite following up several times. They completely ghosted us after creating a huge inconvenience in our house. The company has not responded to us and we have since had to find someone else to do the work. I would not recommend working with them.