Beauty Supply Warehouse

Third time I've tried to come during "business hours" and there are employees inside, lights are on, but gates are locked. The employee inside raised his hands in the "what!" gesture at 7:40, last two times it was earlier than this. Change your hours if you don't honor them. Ridiculous. UPDATE: 8:00 on the dot the whole crew comes, unlocks the gate and leaves. I asked "What time do you really close?" One woman says "7:30! If there's problem talk inside". Asked the next bunch, most of them ducked and ran, one man said "7:45, but we open at 9!" I said "really, 9? or...?" "10." He replies. Then struggled with the gate as if he was worried I'd try to overtake them. I suggested they update their hours on the sign and he nervously said, "Yes, says 9.. 9:00!" and hurried off. Newsflash: Nobody will disrespect your hours if you post them accurately. If you want to be open from 10-7 then just POST THAT. I need a certain product for an 84 year old and this was the soonest i could leave her to get here, 20 minutes before "close". Thanks, guys. You should be ashamed of yourselves. That 20 minutes you get to leave early doesn't matter, but sometimes it REALLY does to the customer that needed you to be there.

Smh..Let me say 1st, that I understand that life is lifeing for everyone, meaning, everyone is in a different space in life..HOWEVER, when staff has changed so drastically in thee worst way possible, something has to be done. It saddens me because there was a time(like 15yrs+ ago)that when you walked in the store, the atmosphere was so welcoming w/good vibes. Now it's the exact opposite. I stress shop because I'm pressured to hurry. It's just all bad. But I will say this, not that color matters, she just happens to be African American young lady & a loyal employee that goes above & beyond for me EVERYTIME. It's the ONLY plus..Now, as for this store LITERALLY CLOSING 15-20mins EVERY SINGLE DAY..IT HAS TO STOP & AS LOYAL AS I AM TO THIS STORE, I GOTTA DO MY PART & FIND OUT WHAT THE HELL IS GOING ON, BCS ITS DAMAGING THE STORES REPUTATION TERRIBLY. THIS LEAVING EARLY HAS BEEN GOING ON FOR MONTHS & AS MUCH OF A INCONVENIENCE IT IS FOR CUSTOMERS, IM NOT SURE IF ITS ILLEGAL, BUT IM DEFINITLY CHECKING ON THIS...IN MY OPINION....ITS TIME FOR A 'COMPLETE REVAMP OF EMPLOYEES'.. A WHOLE NEW CREW THAT IS MORE CONCERNED WITH PROVIDING GOOD POSITIVE CUSTOMER SERVICE, THAN GETTING OFF RIGHT AT 8PM. NEW FACES...So.... We'll see what the next few weeks look like..There will be a follow-up Update to this...For the Regulars..Try to stay loyal as you can❤️🥰 They are definitely in a Funk..🤦😌

Amazing supplies and amazing prices. The owner is really nice and so is everyone working there.

This is unfortunate because I have been a dedicated customer for many years now, but I feel obligated to leave a negative review. I was sold a faulty spray bottle for 6.99(see attached photo) and of course they don’t do returns or exchanges, however I was told I could bring the bottle in for a new one. But once I got back to the store the promise wasn’t honored. The issue I take with this is that I believe the company knew their bottles were faulty—and should have returned my money or tried to make amends as a gesture of good faith—instead, one of the possible owners, came up with multiple reasons not to. It’s a shame because I would rather support a local business—but I will start buying my products at Target or Sally’s from now on—where if you’re sold something that doesn’t work, you’re able to return it.

They have everything. The employees are nice. They gave me a senior discount. The area is awesome a lot to do and it's safe.