




CVS
About
CVS is listed on FindALoco in New Orleans, LA with address, phone, website, and map location. Common services and related keywords include Drug Store.
CVS is a drug store at 2585 Leon C Simon Dr, New Orleans, LA 70122, serving customers in New Orleans, LA. Its location may be useful for nearby residents looking for a place to handle prescription-related needs and everyday drugstore errands. Customer feedback describes experiences that vary considerably, so it is helpful to approach a visit with practical expectations and confirm details directly with the store or pharmacy when timing matters. The available business information does not list operating hours, so check current hours before making a special trip.
Prescription pickup and pharmacy communication are recurring themes in customer reviews. Some reviewers report difficulty getting clear updates about whether a prescription is ready, or resolving questions about an order. One customer described waiting several hours after dropping off a prescription and then calling for information; another said an order their dermatologist had submitted was not available as expected. These are individual accounts, not a guarantee of what another customer will experience, but they suggest that checking the status of a prescription before traveling may help avoid an unnecessary wait. For time-sensitive medication, contact the pharmacy to confirm the order and pickup arrangements.
The feedback also includes positive experiences with staff. Several customers specifically praised associate Calv, describing her as kind, helpful, friendly, and professional. One reviewer said her cheerful manner made the visit feel much better, while another appreciated her assistance getting what they needed. These comments offer a more encouraging perspective alongside reports of frustrating service, and show that customer experiences at this location are not all the same. If you visit, having your prescription information ready and explaining your question clearly may make it easier for staff to assist.
The location has a 2.9-star rating based on 95 reviews, reflecting a mixed overall picture, with some customers reporting serious dissatisfaction and others highlighting especially thoughtful service. CVS may suit people in the area who want a nearby drug store for pharmacy-related errands, especially when they can confirm prescription status ahead of time. The address is 2585 Leon C Simon Dr in New Orleans, and hours are not provided in the available listing. For the clearest expectations, verify current pharmacy availability and any prescription details directly before visiting. This description reflects the supplied business information and customer comments rather than a promise of a particular service outcome.
Ratings & Reviews
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This location is near my house so it’s supposed to be convenient. Wrong. They are unprofessional and don’t know what they are doing. So frustrating!! I came to CVS on May 26,2026. My dermatologist e-mailed me on May 13,2026 saying my order was put in but when I came on the 26 I was told it was put back. I said I thought there was a 14 day period before it’s put back, she says “yes it is supposed to be 14 days but you have to come back tomorrow”. I couldn’t come back tomorrow b/c I had vacation so I said ok and came back yesterday. I spoke with the lady Akira in drive Thur and she said it’s not ready yet (after she confirmed the mg of my order w/ me not having to tell her) so clearly my medication is in the system but they are not filling it. Akira said the item is on hold and that it won’t be ready today I have to come back tomorrow. I asked her what time they open she says 9 am. I come back today, at 11:15 am and she said it’s not ready. I told her this is my third trip, and that she was one who said it would be ready. She told me CVS would txt me when it’s ready & I told her I don’t get text notifications!! So now I’ve made 3 trips and still have to make a 4th. Bullshit. Why tell me come tomorrow ? Her and the first lady I spoke to could’ve told me about the text notifications when my order is ready so I don’t keep coming and my stuff isn’t ready. Ridiculous! They both keep saying “come back tomorrow “ and it’s not ready the next day.
The store associate queen named Calv is one of the sweetest, most genuine workers i’ve ever had the pleasure of interacting with in ANY store, let alone a CVS. She was helpful, kind and had me smiling so hard with her funny and bubbly personality. She truly made my day and deserves every good thing life has to offer. @ CVS management - please give this beautiful woman a raise!!
I would give this location less than a star if possible. Absolutely rude and unhelpful staff. Worse pharmacy that I’ve been to, bar none.
This place is unbelievable. I dropped my prescription off at the drive thru. Lady took it and said we will call or text when’s it ready. I go home take a nap and after 4 hours I haven’t heard anything so I call. They say we don’t have a …
My experience was outstanding thanks to Ms. Calv. She helped me get everything I need. She was helpful friendly and very professional.
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