Gold 7 Beauty Supply

I can't go back to this place. The customer service was terrible in the wig area. It was so obvious of the dislike. I was trying to communicate regarding two purchases I wanted to make. She just said you can try on 3 wigs her English-speaking was fine so there was not a language barrier. I never had my question answered. How many was not my question, I already knew that because the sign was there. I heard this before, but I still went that was my fault. You want to earn your living off our money, but you treat us less than like we have done something to you. I will take my money elsewhere because I will not be disrespected. Choose another profession if you don't like the color of our skin just like I will spend my money elsewhere. So disappointing.

Stella she is a very beautiful and wonderful person. I am so happy when I see her because she helped me out so very much thanks to all of the great help that she has done for me when I walk in the store throughout the years. Need to change it

rarely leave reviews, but this experience was upsetting enough that I feel people should be aware. My seven-year-old daughter and I came into the store excited to shop. She was thrilled to see items she loves like K-pop Demon Hunter merchandise and accessories. Unfortunately, what should have been a fun outing quickly turned into a very uncomfortable experience. The employee assisting us was dismissive and visibly irritated the entire time we were in the store. My daughter simply switched a small keychain she had picked out for a K-pop Demon Hunter bag she liked better. Because of how the employee was acting, I sent my daughter to the car when I noticed she was starting to feel uncomfortable. The employee then asked me if my daughter had put the keychain back, which felt like my child was being suspected of taking something. When I politely asked if an eyelash glue came in another size, the employee responded by tossing a product across the floor in frustration. My daughter left the store and went to the car in tears and told me she never wants to go back. She is only seven years old and was simply excited to shop. The overall treatment made the situation feel extremely uncomfortable, and as a parent it was heartbreaking to watch. I do not recommend this store and would strongly suggest others avoid it!!!! Terrible customer service RUDE and the nastiest attitude I have ever encountered.

I have been shopping at your beauty supply store for several years and have never felt compelled to leave a complaint until now. About two weeks ago, I came into the store and was checked out by the same associate/owner I encountered again yesterday. During my first visit, she avoided eye contact, was very short with me, and seemed irritated. I chose to give her the benefit of the doubt and assumed she was having a bad day. Yesterday, I returned to purchase two items. Due to construction or rearranging in the store, the product I needed was blocked by a rack. I politely asked the same employee/owner if someone could help me access the item because I did not feel comfortable moving the display myself. Her response was dismissive. She told me they were doing construction and made no effort to assist me. When I asked if I should simply go elsewhere, she shrugged her shoulders as if she did not care whether I remained a customer. Fortunately, another associate/owner and a gentleman at the front of the store were kind, professional, and willing to help. One associate moved the rack, helped me get my item, and checked me out with a smile and excellent customer service. While I was being checked out by the kind employee who chose to help me, the rude associate/owner walked by. I mentioned that the other associate taken the time to move between the racks and assist me. She simply shrugged her shoulders as if she did not care. After multiple attempts to communicate respectfully with this person during two separate visits, it became clear that this was more than someone having a bad day. The repeated dismissive behavior conveyed a level of disdain and lack of respect that was both disappointing and sad. The contrast between their service and the treatment I received from the other associate or owner was disappointing. This was not simply someone having a bad day. The attitude I experienced felt dismissive, unwelcoming, and completely inappropriate for someone working in customer service. As a longtime customer, I expect to be treated with basic respect and courtesy. There are several other beauty supply stores nearby where customers are greeted warmly and treated kindly. I will be taking my business elsewhere. My greatest concern extends beyond my own experience. I worry about the community as a whole, especially our younger people who frequent establishments like this. An interaction like this could easily escalate unnecessarily, creating a situation that could have been avoided through simple kindness and professionalism. We should all support businesses that respect the people who walk through their doors. Our dollars matter, and we should invest them in establishments that value and appreciate the communities they serve. This experience left me feeling that certain customers are viewed as an inconvenience rather than valued patrons. The products sold in this business are largely geared toward the very people who support it, and it is disappointing when those customers do not receive basic courtesy and respect. If these experiences continue, people will naturally share them with friends, family members, and on social media so others can make informed decisions about where they spend their money. My hope is not to create division, but to encourage accountability and better treatment of customers. What makes this especially disheartening is that it causes some of the concerns being discussed in our communities today about customer treatment and respect to feel very real. I sincerely hope the business reflects on these experiences and understands the impact that poor customer service can have on longtime customers and the community as a whole.

Great selection. The staff was very knowledgeable on products. My husband and his barber are regular customers and the staff have been professional towards them.