Highland Hospital
About
Highland Hospital is listed on FindALoco in Oakland, CA with address, phone, website, and map location. Common services and related keywords include General Hospital.
Highland Hospital is a general hospital in Oakland, CA, serving patients and families from its location at 1411 E 31st St, Oakland, CA 94602. For people searching for hospital care in the East Bay, Highland Hospital is a familiar name connected with emergency care, adult medicine, specialty clinics, lab services, and hospital-based treatment. As with many large medical centers, patient experiences can vary, and its 3.2 rating across 583 reviews reflects a mix of feedback. Still, many reviewers point to moments of skill, patience, and compassion that matter deeply when someone is navigating illness, injury, or a stressful appointment.
Patients have highlighted several areas of care at Highland Hospital, including the blood lab, adult medicine clinic, cath lab, cardiology care, and Bridge Clinic. One reviewer described a smooth visit to the blood lab with no wait and a phlebotomist who listened carefully to past difficulties with small, delicate veins. Another shared appreciation for receptionists, staff, and a nurse practitioner who took time to explain details during appointments for an elderly parent. These comments suggest that, at its best, the hospital offers not only clinical support but also the kind of clear communication that helps patients and caregivers feel more at ease.
The hospital is also mentioned in reviews involving urgent and serious situations. One patient wrote about being taken to Highland Hospital after an acute heart attack and expressed gratitude for the physicians, cath lab nurses, and cardiology care received. Another reviewer noted the Bridge Clinic for its combination of clinical excellence and a compassionate, nonjudgmental bedside manner. For families in Oakland, CA who may need emergency attention, follow-up appointments, lab work, or ongoing care through different departments, these firsthand accounts provide useful context about the types of services patients may encounter.
Because Highland Hospital is a general hospital, it may be relevant for a wide range of needs, from older adults attending routine or specialty appointments to patients arriving by ambulance after a fall or acute medical event. The atmosphere described in positive reviews is practical, busy, and care-focused, with standout experiences often tied to individual nurses, physicians, nurse practitioners, reception staff, and clinic teams. It can be a good fit for patients who value access to multiple hospital departments in one Oakland location and for caregivers helping parents or family members coordinate medical visits.
For local searchers comparing hospital options in Oakland, CA, Highland Hospital stands out as a long-established medical facility with broad services and a large volume of community feedback. The available reviews show both the realities of a major hospital environment and the importance of attentive staff members who listen, explain, and respond with kindness. Anyone planning a visit should confirm current hours, department availability, appointment requirements, and insurance details directly with the hospital, since hours were not provided in the business data.
Ratings & Reviews
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Sign in to reviewThis review is for the blood lab specifically. I had a great experience coming here and didn’t have to wait at all. I have small delicate veins and I’ve had phlebotomists completely give up after 3-5 tries in the past. Sheronda listened to my past experiences of where usually works and doesn’t on my arms and was knowledgeable and kind. The visit was very quick and I would definitely trust her again in the future.
The receptionist and staff are so nice and helpful. I take my dad here for his appointments and they always treat him with kindness. The nurse practitioner in the adult medicine clinic was also wonderful. She took her time and explained everything in detail. It is so different and refreshing compared with our visit to another hospital where doctors were in a hurry.
I was taken to Highland Hospital after suffering an acute heart attack. The staff and physicians took wonderful care of me and I am forever grateful for the care I received. Special mention goes to the cath lab nurses as well as Dr Yang the cardiologist who were beyond amazing.
I have received care from multiple departments at this hospital; however, one department stands out for its consistently exceptional quality of care. The Bridge Clinic demonstrates a rare combination of clinical excellence and a genuinely compassionate, nonjudgmental bedside manner. The providers in this clinic make thoughtful, impactful decisions that meaningfully improve patients’ lives, including my own. Their approach reflects both professionalism and a deep, versatile understanding of the complexities surrounding substance use and related medical and psychological concerns. For individuals facing challenges related to drug use, substance use disorder, medication management, harm reduction, or substance-induced mental health conditions, the Bridge Clinic offers prompt and effective support. Their team prioritizes patient comfort and delivers care with urgency, respect, and expertise. If you or someone you care about is dealing with drug use, substance use disorder, medication issues, self harm, psychosis related to drug use, disordered eating or something similar, I truly believe the Bridge Clinic is your best starting place. They respond quickly, with kindness, and with the immediate goal of helping you feel safe and comfortable. Don't hesitate
My 93-year-old mother who was once an RN, had a bad fall last week and had to be taken into Highland Hospital via ambulance. Unfortunately I live out of state and couldn’t be with her, but when she returned home the next day I asked her how her care was at Highland. Expecting to hear the worse being an Oakland Hospital, she went on and on about how great they were. They had treated her with such good care and concern. The Nurses were all wonderful and very attentive. The hospital staff was professional and very thorough in checking all her injuries. Her whole experience at Highland was very positive. It made me very happy to hear there are still hospitals in the Oakland/Berkeley area that treat their patients this well. They did not rush to get her processed and done with but they did treat her in a very timely manner. Kudos to all those Doctors and Nurses at Highland Hospital ER and also to the fire department EMTs/paramedics who transported her there.
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