James Avery Artisan Jewelry
About
James Avery Artisan Jewelry is listed on FindALoco in Prosper, TX with address, phone, website, hours, and map location. Common services and related keywords include Jewelry Store.
Welcome to James Avery Artisan Jewelry, a trusted local destination for timeless, finely crafted designs in Prosper, TX. Conveniently situated at 1141 S Preston Rd #30, this beloved jewelry store serves the Collin County community with a wide selection of signature jewelry designed to celebrate life's most meaningful moments. Whether you are looking for a special birthday gift, a religious keepsake, or a personal everyday accessory, the boutique offers an inviting space to browse beautifully crafted silver and gold pieces.
At this Prosper location, visitors can explore classic James Avery charms, charm bracelets, rings, necklaces, and anklets. Beyond retail offerings, the store provides essential aftercare and personalization services, including complimentary jewelry cleaning to restore the original shine of your favorite treasures, as well as charm soldering and professional jewelry resizing services. These convenient in-store offerings make it simple for long-time collectors and new patrons alike to maintain their cherished keepsakes in pristine condition.
The customer experience is guided by helpful team members like Karen, who are known for bringing warmth, attentive care, and a welcoming touch to your shopping visit. Shoppers frequently appreciate the quick turnaround times for cleaning and the thoughtful assistance when building personalized charm arrangements. As with any popular shopping destination, wait times and counter queues can vary during peak hours or during online order pickups, so planning ahead during busy weekends ensures a relaxed and unhurried visit.
Operating seven days a week, the boutique welcomes guests from 10:00 AM to 8:00 PM Monday through Saturday, and from 12:00 PM to 6:00 PM on Sundays. These extended hours provide plenty of flexibility whether you are stopping by after work or running weekend errands. Whether you are commemorating a milestone, adding a new charm to your collection, or caring for family heirlooms, James Avery Artisan Jewelry in Prosper, TX is ready to help you find the perfect piece.
Ratings & Reviews
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I had such an amazing experience at the James Avery Artisan Jewelry location in Prosper! The customer service was absolutely top notch from start to finish. They cleaned my jewelry with such a quick turnaround, and everything came back looking beautiful. What really stood out was how far above and beyond the staff went to help shorten the chain on a necklace for me. My local James Avery store showed no interest in even seeing if it was possible, but the Prosper team immediately stepped in and found a solution. And got it done on the spot while I was still in the store. Even more impressive, when I came back about a week later, the staff remembered me and greeted me like a friend. That kind of personal care is so rare these days and made the whole experience feel genuinely special. Highly recommend this location if you want friendly, attentive service and a team that truly cares about their customers!
I received a bracelet and two charms as a birthday gift. Today, I visited the Prosper store and felt discriminated against; when I went to the counter to have the charms attached to my bracelet, I presented the gift receipt, but the sales …
I took my anklet to get resized since it was too big and when I went to pick it up it still was too big even after I had shown Lydia how I wanted the anklet to fit. Waste of my time and rude customer service.
Karen was the kindest soul we’ve ever worked with at a James Avery. She makes this particular location sparkle!
Ordering online means nothing. Had to wait behind 8+ just to pick up what I bought. Already paid, whole reason I did online! Staff was rude, basically, we don't care. So I waited behind folks deciding on purchases. Worst part, they have a "pick up online orders" sign but sales person said it doesn't mean anything. Absolutely won't buy here again! This was 2 stars, but I changed it to 4 as I stopped in to the Plano location as the ring i had purchased was the wrong size for my wife. This was a totally different experience. plenty of help, super nice folks, etc.
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