



Lovisa
About
Lovisa is listed on FindALoco in Sugar Land, TX with address, phone, website, hours, and map location. Common services and related keywords include Jewelry Store.
Lovisa is a jewelry store in Sugar Land, Texas, located at 16535 Southwest Fwy #630. The shop is a local stop for shoppers looking to browse jewelry and accessories in Sugar Land, whether they are choosing a personal finishing touch, searching for a gift, or planning a new piercing. With a 3.4 rating from 49 reviews, Lovisa has received feedback that reflects both positive customer-service experiences and important considerations for shoppers before making a purchase.
Customers describe helpful, patient team members who take time to answer questions and help them consider different pieces. Reviews specifically mention staff members making visitors feel welcome, explaining jewelry details, and helping customers find what they need. This approach can be especially useful for anyone who prefers a little guidance while shopping for earrings or other accessories. For residents and visitors near the Southwest Freeway area, Lovisa in Sugar Land, TX offers an approachable setting to explore jewelry at their own pace.
Ear and nose piercing are among the services mentioned by customers. Several reviews highlight supportive experiences for nervous piercing clients, including daughters receiving ear piercings and a customer visiting for both ear and nose piercing. Reviewers note staff patience and a calming manner during these appointments, making the store a consideration for people who may feel uneasy before a piercing. Comfort, clear communication, and attentive assistance can make a meaningful difference when choosing a jewelry store for this kind of visit.
As with any jewelry purchase, it is helpful to ask about store policies before checking out. One customer reported concern about the return policy for earrings, noting that earrings were not accepted for return even while unopened. Since jewelry return rules can vary by item and hygiene requirements may apply, shoppers may wish to confirm eligibility, exchanges, and any relevant conditions with the team before purchasing. This is particularly worthwhile when selecting earrings as a gift or deciding between colors and styles.
Lovisa is open Monday through Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 11:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM. Its extended Friday and Saturday hours can be convenient for weekend shopping, while weekday hours suit an afternoon or early-evening visit. Whether you are browsing jewelry, looking for assistance with a selection, or considering an ear or nose piercing, Lovisa provides a Sugar Land destination where customer service and personal style are central to the experience.
Ratings & Reviews
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Sign in to reviewBought some earrings but my wife wasn’t a fan of the color so I came back to the store to return it but they said they don’t take returns for earrings even if they are still in the container and wrapped. There was no mention of this refund policy at anytime or listed anywhere. I come here often but looks like I will find business elsewhere
“Absolutely loved the experience at Lovisa! Thomas provided amazing customer service from start to finish. He was professional, patient, knowledgeable, and made me feel welcomed the entire time. He helped me find exactly what I was looking …
Ms. Angie was amazing! She provided outstanding customer service and made my two nervous daughters feel comfortable during their ear piercings. Such a smooth, positive experience — thank you for taking such great care of us!
I had an amazing experience working with Rodnisha at the jewelry store! She was incredibly friendly, knowledgeable, and patient while helping me find exactly what I was looking for. She really took the time to explain the details about each piece and made me feel confident in my purchase. Her professionalism and warm attitude made the whole shopping experience enjoyable and stress-free. If you're looking for exceptional customer service, I highly recommend asking for Rodnisha — she truly goes above and beyond!
I got my ear and nose pierced yesterday, was really nervous but Nisha was so friendly and patient with me , loved the service and got some free earings too💞 …
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