Verified Jewelry store

Lu's Jewelry

AustinClosed nowOpens at 10:00 AM

About

Lu's Jewelry is listed on FindALoco in Austin, TX with address, phone, website, hours, and map location. Common services and related keywords include Jewelry Store.

Lu's Jewelry is a trusted jewelry store serving Austin, TX, from its location at 3909 N Interstate Hwy 35 in the 78722 area. For customers looking for quality jewelry or practical, attentive repair help, this local shop offers a welcoming place to bring in the pieces that matter most. With a 4.2-star rating from 60 reviews, Lu's Jewelry is known by many customers for friendly service and straightforward care.

Jewelry repair is a clear strength at Lu's Jewelry. Customer experiences describe quick help with broken chain links and delicate necklaces, including repairs completed in as little as 15 minutes. Reviews also mention reasonable repair pricing for a white gold chain, while several customers appreciated that minor fixes were completed at no charge. Whether a favorite chain needs attention or a delicate necklace has broken again, the shop is a practical Austin option for prompt jewelry repair.

The store also assists with watch battery replacement. Customers report being warmly greeted and having two watch batteries replaced efficiently, with service completed in about 10 minutes at a reasonable price. That kind of direct, timely assistance can be especially helpful when you need to get a watch or jewelry piece back in working order without a long wait. Simple repairs and everyday jewelry needs receive the same personal attention.

Visitors often describe Ms. Lu and the team as sweet, friendly, and willing to talk with customers. One review notes the family-owned feel of the business, while another appreciates the owner's willingness to share her story. The atmosphere comes across as personal rather than impersonal: a neighborhood jewelry store where customers can ask questions, discuss a repair, and feel acknowledged when they walk in.

For quality jewelry, chain and necklace repairs, or watch battery service in Austin, Texas, Lu's Jewelry is well suited to local residents who value warm service and efficient work. The shop is open Monday and Wednesday through Saturday from 10:00 AM to 4:00 PM, and closed Tuesday and Sunday. If you are near North Interstate Highway 35 and need help with a treasured piece, Lu's Jewelry provides an approachable local stop with a reputation for caring service.

Ratings & Reviews

4.260 reviews
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Austin Skoglund
6h ago

I came in to get a link on my chain fixed and they did it FREE of charge. It only took a few minutes. Ms. Lu is also super sweet. Highly recommend!

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Kelsey Bates
6h ago

This is my second 5 star review for Lu’s. I have a very delicate necklace that has broken a few times. On my third trip she repaired for no charge. It’s always complete within 15 minutes and great service. Highly recommend and will always come back here for my repairs.

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Guadalupe Resendiz
6h ago

For good quality jewelry you have to purchase at lu's any where else you will not get what you pay for. Stop going else where lu has what you are looking for

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Yun-Huan Pai
6h ago

Store has a great service. Owner is friendly, nice and willing to share her story to customers. If you sees a bad review, that's because people mess up the jewelry where is right next to this one. Great service and attitude, only charged me $22 to fix my white gold chain.

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Ben Welmaker
6h ago

Needed batteries replaced on two new watches which had never been worn. Warm greeting from both folks in the shop when I entered and one of the two watches was in the works before I knew it. The other was opened and both paid for at a very reasonable price within 10 minutes. The place is family owned and run and seems to place a great deal of value on making the customer happy, They certainly did just that for me. Highly recommended.

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