Jewelry store

New Gild Jewelers

MinneapolisClosed nowOpens tomorrow 11:00 AM 4 views
Closed nowOpens tomorrow 11:00 AMOpening hours
Monday
Closed
Tuesday
11:00 AM – 5:00 PM
Wednesday
11:00 AM – 5:00 PM
Thursday
11:00 AM – 5:00 PM
Friday
11:00 AM – 5:00 PM
Saturday
10:00 AM – 3:00 PM
Sunday
Closed

4300 Upton Ave S, Minneapolis, MN 55410, United States

About

New Gild Jewelers is listed on FindALoco in Minneapolis, MN with address, phone, website, hours, and map location. Common services and related keywords include Jewelry Store.

New Gild Jewelers is a jewelry store in Minneapolis, Minnesota, at 4300 Upton Ave S, Minneapolis, MN 55410. For people looking for a piece with personal meaning, customer experiences describe a jeweler who works with customers on custom ideas as well as changes to jewelry they already own. The shop’s 5.0 rating across 165 reviews offers a useful snapshot of customer feedback, while individual experiences can vary. Its focus, based on those accounts, is thoughtful collaboration: sharing an idea, discussing options, and shaping a piece to better reflect the person who will wear it.

Custom engagement rings and wedding jewelry are among the projects customers describe. One reviewer found New Gild while searching for a jeweler who could make a custom engagement ring suited to their fiancée’s style. They brought in ideas and appreciated having the team listen and help them make decisions. Another couple worked with Jen on two engagement rings and two wedding bands, choosing Montana sapphires in a particular color and aiming for designs that expressed each person’s preferences while still coordinating. These examples suggest the shop may be worth considering for couples who want to discuss a personal design rather than select only from ready-made options.

New Gild is also described as a place to give inherited or older jewelry a new direction. One customer brought in a family ring and worked with Sylvie to turn the original idea into a more personal piece, including a hammered texture in place of a classic shiny finish. That kind of project can appeal to someone who values the history of a ring but wants its appearance to feel more their own. The reviews emphasize conversation and creative input, so bringing reference images, describing what you like, and explaining what you hope to change may help you start a custom project.

The customer feedback is notably positive about the staff’s friendliness, enthusiasm, and involvement in the design process. At the same time, one reviewer reported difficulty with a necklace clasp and disappointment with the service when returning to the shop about it. That account is a reminder to ask questions about practical details such as clasp size and ease of use before taking a piece home, and to raise fit or function concerns directly with the jeweler. The available reviews point to custom design and attentive collaboration as strengths, but they also show why clear communication matters throughout a purchase or repair discussion.

New Gild Jewelers is open Tuesday through Friday from 11:00 a.m. to 5:00 p.m. and Saturday from 10:00 a.m. to 3:00 p.m.; it is closed Monday and Sunday. These hours may suit customers planning a weekday visit or a Saturday appointment window, especially if they want to talk through a custom ring, wedding set, or family piece. Located on Upton Ave S in Minneapolis, the store is an option for local shoppers seeking a jewelry store where customer-reported projects include custom engagement and wedding rings and reworking an existing ring. Consider contacting the shop before visiting to confirm current hours and discuss what you have in mind.

Ratings & Reviews

5.0165 reviews
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Tyler Willey
15h ago

Huge thank you to Sylvie for bringing this idea to life! I had an old family ring that I wanted to repurpose and make my own. I ended up chatting with Sylvie on the initial visit and she was amazing to work with. I wanted to take a classic shiny ring and have a hammered texture applied and more of a matte finish. They exceeded all expectations and it came out better than I could’ve imagined. All the work is done in house by their talented team and the service was next level. If you have a ring that you want to repurpose and make your own, these are your folks. Shop local and support their small business!

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Adriano Velasquez
15h ago

To start off. I can not recommend newgild enough. Before even getting into the details of what we wanted (and envisioned), the staff at new gild is absolutely top notch. They are kind and friendly but most importantly they absolutely love what they do with a passion. These are the individuals who you WANT to guide you through your ring journey. My fiance and i went to several jewelers but never felt remotely as comfortable or welcomed compared to newgild. They are MASTERS of their craft I cant emphasize that enough! They immediately recognized what we wanted and helped us through every step of the process. I never felt rushed, pressured or anything remotely negative. Newgild seriously I cant thank you enough what you've done for us. Litterally making a dream into a reality. Anyone who reads this. This is 10/10 business that goes above and beyond what you're envisioning. Thank you again and you'll see us soon!

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Nichole
15h ago

I was hugely disappointed in the service from new gild jewelers. My boyfriend bought me a beautiful necklace from there which is the only reason I gave it two stars because it is a gorgeous necklace. However, the clasp was so small, It was nearly impossible to get on and off, so we went back in to have the clasp replaced with a larger one and have it swapped to the right hand side to make it easier to take on and off. When I went to pick it up, they had replaced the clasp but did not swap sides. So I had to wait again for my necklace and wasted a drive there and back. When I went to pick it up again finally I asked if they would discount the price to change the clasp (which I’m shocked they charged anyways given we bought the necklace there and it’s a very easy swap out), and the owner argued with me that “she reviewed the camera footage and couldn’t tell if I’d said that I wanted it on the right hand side” so no she wouldn’t be discounting the service fee to change the clasp. She was extremely rude and this seemed like such a small thing that just admit there was a mistake and waive the fee for changing the clasp! She was rude and argumentative and I told her if this is how they act towards customers we’ll be bringing our business elsewhere in the future and she smugly just said “well then I wish you all the best” in her nastiest tone. I was shocked to be treated like this over such a small misunderstanding that the store could’ve just owned up to their mistake and been polite about it, even if they were unwilling to discount it. In addition, the staff member who originally helped us and screwed it up was distracted and knew nothing about the jewelry as we were also looking at rings when we went in and she couldn’t tell us anything about most of them. So unknowledgeable, inattentive staff and a rude owner! We will take our business elsewhere and recommend you do as well!

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Olivia Wilsson (Olivia W.)
15h ago

My now wife and I worked with Jen to create our wedding sets (two engagement rings, two bands) last year. We wanted Montana sapphire rings in a specific color that showed our distinct preferences while still clearly coordinating. Jen and …

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Kristin Chepp
15h ago

I found New Gild when looking for a jeweler who could do custom engagement rings and fit the style that my fiance was looking for. When I went in and showed them some of the ideas I had for the ring, I knew they were the right choice. They listened to my ideas and helped me make the right decisions to make a beautiful engagement ring which would last forever. They weren’t pushy and didn’t tell me what couldn’t be done, but rather they helped me understand the advantages and disadvantages of each decision. In the end it was up to me to decide. Throughout the whole process they were great partners who crafted a beautiful engagement ring which my fiance loved. When it came time to do the wedding bands, it was an easy choice to return to New Gild. I can’t recommend Jenifer, Kelsey, and the whole New Gild team enough! PC: Liz Marie Photography