Prime Pharmacy
About
Prime Pharmacy is listed on FindALoco in Orange, CA with address, phone, website, hours, and map location. Common services and related keywords include Pharmacy.
For residents of Orange, CA, seeking a pharmacy that combines professional expertise with a genuine, family-centered approach, Prime Pharmacy stands as a committed local healthcare partner. Located conveniently at 396 S Main St suite 102, this family-owned establishment is dedicated to serving the community with care, understanding, and a focus on individual patient needs. Its operation hours, from 9:00 AM to 5:00 PM, Monday through Friday, cater to those who value a consistent and reliable service schedule during the business week.
Prime Pharmacy offers essential services that go beyond simply filling prescriptions. A notable highlight mentioned by customers is their delivery service for medical supplies, providing a critical convenience for those managing health conditions at home. This service, coupled with attentive prescription management—including follow-ups with doctors for refills and prior authorizations—demonstrates a proactive approach to patient care. The pharmacy's atmosphere is frequently described as warm and comfortable, stemming from its family ownership, which helps put customers at ease from their very first visit.
The team at this Pharmacy is characterized by professionalism, courtesy, and kindness. Customers report that the staff, including the pharmacists, are patient, respectful, and take the time to answer questions thoroughly, especially during times of family medical changes. While no business is without occasional challenges, the positive reviews highlight a staff that is reasonable and dedicated to correcting issues and ensuring a low-wait-time experience. This level of attentive service has led local families to bring their relatives here, trusting the team for ongoing pharmaceutical care.
Based on customer experiences, Prime Pharmacy is particularly well-suited for individuals and families looking for a dependable, long-term pharmacy relationship. It serves those who appreciate a personal touch, clear communication, and the reassurance that their pharmacy understands their unique health journey. Whether you need routine prescription refills, specialized medical supplies, or simply a pharmacy in Orange that treats you like a neighbor, this establishment aims to be a trustworthy and supportive resource for your healthcare needs.
Ratings & Reviews
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Sign in to reviewWe have been extremely happy with Prime pharmacy. They deliver all of our needed medical supplies right to our front door. They have also been extremely helpful and understanding as we have had recent medical changes for a family member answering our questions and being patient with us as we are learning our new paradigm. Recently they worked with us to get some additional supplies and navigating through the difficulties of insurance that prefers to say no. Our only gripe was one weekend we were supposed to get supplies on a Friday and the carrier kept them all weekend. We had some extra supplies so we were okay, but if we were low. It would have been extremely problematic. Only other gripe, not open on weekends.
I don’t know what it is about certain people running pharmacies here, but it seems to attract a certain type of incompetent yet entitled and rude individuals. In this particular pharmacy the male pharmacist is reasonable and understands when they make a mistake and takes his time to correct it. The lady, wow…rude, has silly following simple logic, hung up the phone on me when I was explaining their mistake which caused my diabetic daughter to be out of medication. The other pharmacist called to fix it but the damage was done. It might be convenient but if you have serious conditions and need a guarantee of medication stay away from them.
They haven’t been giving my kid his diabetic strips for MONTHS
I was pleasantly surprised to stumble upon this pharmacy when looking for a local place to fill my prescriptions. It is owned by a family of pharmacists, which adds a sense of warmth and comfort that immediately put me at ease. The pharmacists and staff were professional, courteous, and kind. They were able to answer all my questions concisely, in a manner that instilled confidence and credibility in their expertise without flooding their responses with medical jargon. I almost didn't want to write a review, so I could keep this secret gem to myself...but in order for them to stick around, I want to also be sure that they have a steady stream of customers. So come check them out!
Level of service is excellent!! I brought my family members here too and the staff is always kind and respectful. Low wait time and they always follow through with your doctor on refills or PA’s. I’m so glad we have this pharmacy in town!!
