




Sally Beauty
About
Sally Beauty is listed on FindALoco in Charlotte, NC with address, phone, website, hours, and map location. Common services and related keywords include Beauty Supply Store.
Sally Beauty is a beauty supply store at 9739 Northlake Centre Pkwy in Charlotte, NC 28216. It serves people looking for beauty supplies in the Northlake area, whether they are stopping in for a familiar item or checking the shelves for something needed for their routine. One customer specifically mentioned purchasing their usual supplies, including shimmering highlights shampoo, giving a concrete example of an item shoppers have found at this location. Inventory can vary, so if you are making a special trip for a particular product, it may be helpful to confirm availability before heading over.
The location is open Monday through Thursday from 10 a.m. to 7 p.m., Friday and Saturday from 10 a.m. to 8 p.m., and Sunday from 11 a.m. to 6 p.m. These hours offer weekday and weekend options for fitting in a beauty-supply run. The store is at Northlake Centre Parkway in Charlotte; its storefront has been described by a reviewer as clean and nice. If timing matters, check the current hours before visiting, since one customer reported arriving to find the store closed despite online hours showing it should be open.
Customer experiences point to both helpful service and areas that may not feel the same for everyone. Some shoppers describe staff as prompt, courteous, and welcoming, while another praised an employee named Kendra for being knowledgeable and helpful. Other reviews mention limited inventory at times and opportunities to improve customer service. A reviewer also said repeated theft-related monitoring made them feel uncomfortable, while another raised a concern about being asked to say personal contact information aloud. These perspectives offer useful context: service and comfort can depend on the visit, and the selection may not always include every item a shopper expects.
For Charlotte residents and visitors near Northlake Centre Parkway, Sally Beauty may be a convenient place to browse beauty supplies and pick up familiar products such as shimmering highlights shampoo. It may suit shoppers who value a nearby storefront, want to ask staff for help, or prefer to check products in person. The location has a 3.7-star rating from 79 reviews, reflecting a range of experiences rather than a uniformly positive or negative picture. Plan around the posted schedule, allow for the possibility that a specific product may be unavailable, and consider calling ahead if you are traveling specifically for an item. That practical approach can help make a visit to this Charlotte beauty supply store more predictable.
Ratings & Reviews
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Excellent exceptional prompt and courteous. On April the 16th 2026 at or around noon. I visited this location and just like before. I was greeted by three of the most impressive young ladies. They all smiled and greeted me in. On this day I purchased my usual supplies. Shimmering highlights shampoo and conditioner and some Hawaiian Silky conditioner. I also asked about medicated shampoo and the customer service representative suggested a few options so I went with her recommendation of a product called Sulfur 8. I told her about my hard water issues and she recommended that I use a product called Ion shampoo. Well her recommendation worked. Once I left my appointment with my barber I went home and washed and conditioned my hair as usual but this time I included the products that she suggested in the order that she suggested and wow. Typically after I have slept all night with my afro exposed. I have to recondition it the next morning, well not this time. My afro was still filled with moisture and just as manageable as the night before. So now beyond the product line and the prices and the excellent quality of Sally's customer service. I have a new reason to shop. The amazing recommendations of the staff.
I guess the area is a hot bed for theft so the employees are constantly on guard and remarking about seeing customers stealing. They follow you around and pester you repeatedly and it feels like they are watching you or are suspicious of …
Nice and clean storefront , but the inventory is very limited and customer service could use some improvement. Note: everyone does not feel comfortable saying their personal contact information out loud, it would be great if we, the consumers could put our own information if we choose to. Thank you.
Drove all the way here just for them to be closed which is unacceptable since google says they suppose to be open. Smh such an inconvenience
Sometimes supply can be limited, but it is in a busy location every time I come here Kendra always assist me and she's very knowledgeable. 10 stars for her if I could!
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