Verified Jewelry store

Sam's Jewelers

HaywardClosed nowOpens at 11:00 AM

About

Sam's Jewelers is listed on FindALoco in Hayward, CA with address, phone, website, hours, and map location. Common services and related keywords include Jewelry Store.

Located at One Southland Mall, Sam's Jewelers is a jewelry store serving shoppers in Hayward, California, from its convenient mall address at One Southland Mall, Hayward, CA 94545. The store is a practical local stop for people considering jewelry for everyday wear, a personal gift, or a meaningful occasion. Customer comments mention purchases such as gold pieces, nugget earrings, and men's wedding bands, giving prospective visitors a useful sense of the jewelry conversations that take place here. Its Southland Mall location can be especially helpful for Hayward residents who want to combine a jewelry visit with other errands or shopping.

Service is a recurring part of the customer feedback for Sam's Jewelers. Several reviewers describe staff members as helpful, kind, and welcoming; one specifically thanked Roger for going beyond expectations. Repeat customers and couples shopping together have also described finding good deals on multiple purchases. Another customer appreciated having older gold jewelry cleaned while choosing new pieces. These accounts suggest a store where visitors can speak with staff about what they are considering rather than rushing through a quick, impersonal transaction. For shoppers looking for a jewelry store in Hayward, that hands-on interaction may be particularly useful when comparing styles, discussing a gift, or choosing a band with a partner.

The review profile is strong overall, with a 4.5 rating based on 22 reviews, while individual experiences understandably differ. Positive feedback often centers on attentive assistance, a welcoming approach, and perceived value on selected purchases. At the same time, comments show that expectations around pricing, item fit or condition, and return arrangements can be important to confirm before completing a purchase. Asking about the details that matter to you, such as material, price, fit, and any applicable exchange or return terms, can help make the visit more straightforward. This practical approach suits anyone shopping for gold jewelry or a wedding band and wanting to make an informed local purchase.

Sam's Jewelers is open Monday through Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 11:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM. With its Southland Mall setting and later hours on Friday and Saturday, it can fit a weekday errand, a weekend shopping trip, or time set aside with a partner. Whether you are browsing jewelry for yourself, marking an occasion, or evaluating a potential gift, this Hayward, CA jewelry store offers a local place to begin the conversation and consider your options carefully.

Ratings & Reviews

4.522 reviews
5
3
4
0
3
0
2
0
1
2
D
Daniel Navarro
1d ago

Customer service is great and make yu feel welcome but the gold is overpriced they wanted to charge me 320 for some 10k gold nugget earrings felt like I was getting scammed so he lowered the price. I bought the earrings and only had them for 1 day and I took them off and tried to put them in when I dropped the back piece and it broke so I went back that same day and I told them what happened and they said he would be impossible but they offered to replace it for a extra 20 so I paid it and the next day I’m wearing them on Christmas and the back piece just falls out can gets lost . I honestly don’t recommend getting gold there bad quality and overpriced but make sure if yu get sum please negotiate with them to get a better price

S
Sapphire Collier
1d ago

My partner and I were able to get great deals on our jewelry purchases. They were very helpful and kind ! My partner has been shopping with this Jeweler for 5 years and they always show love and have amazing customer service. I highly recommend to get your jewelry here !!

D
Debbie Walker
1d ago

Do not go here!!! This place is horrible and shady beyond words. I bought a men's wedding band. Yesterday. I wasn't going to leave the store with it because my fiancé was not with me. The guy working said just buy it. If it's not ok bring it back to any store. The ring did not work out and I tried to return the next day they said no return. I asked several times if it's not ok I can bring it back he said yes. Any store. SHADY!!!!!! After 3 phone calls and no answer I went in to speak with the person who sold the ring to me. He said why am I so upset it's only 100.00. I said because he told me I could bring it back. He said only for different size. I said no you told me to take it and if it doesn't work I can bring it back. He argued but finally said give me your card. I will give you the money back but it's only a hundred dollars I don't know what's the big deal.

M
Melanie Pangilinan
1d ago

Sams Jewelers are the best Jewelry store!! Great customer service! Roger helped beyond. We got couple of jewelries here and it’s all worth the price! Please keep up the great service to your customers!

J
Jose Chavez
1d ago

Very good service cleaned all my gold i had already bought long time ago and also gave me good deals on new pieces

HomeDiscover
ClassifiedsAccount