




The Jewelry Store
About
The Jewelry Store is listed on FindALoco in Alamo Heights, TX with address, phone, website, hours, and map location. Common services and related keywords include Jewelry Store.
The Jewelry Store is a trusted jewelry store in Alamo Heights, Texas, serving customers from its location at 5603 Broadway. With a 5-star rating from 35 reviews, this local shop is known for attentive, knowledgeable service and a welcoming approach to both everyday jewelry needs and meaningful milestone pieces. Customers can visit during weekday hours, Tuesday through Friday from 10:00 a.m. to 5:00 p.m., for help with jewelry they wear, treasure, or hope to transform.
Jewelry repair is a clear strength at The Jewelry Store. Reviewers describe bringing in engagement rings for resizing, replacing a lost stone, and repairing damaged prongs on wedding rings. One customer noted that a prong repair and ring cleaning were completed in roughly 5 to 10 minutes, leaving the ring looking refreshed. The shop has also assisted with watch repair inquiries, making it a practical Alamo Heights destination when a favorite piece needs careful attention rather than replacement.
For customers with a personal story behind their jewelry, the store is also associated with thoughtful redesign work. A reviewer shared how an heirloom diamond necklace, originally a grandmother's engagement ring, was remade into a solitaire and eternity band designed for more comfortable daily wear. That kind of work makes The Jewelry Store especially relevant for people who want to preserve the sentiment of family jewelry while giving it a new purpose. Customers have also expressed interest in returning to create something special, reflecting the shop's role in custom jewelry conversations.
The setting adds to the experience: visitors mention an easy-to-find location, plenty of parking, and a beautiful store where the jewelry sparkles under the lights. The team is described as prompt in greeting guests, helpful with questions, and patient with first-time jewelry-store visitors. Whether someone needs a quick repair, wants to assess a ring or watch, is considering a redesign of an heirloom piece, or simply wishes to explore beautiful jewelry in Alamo Heights, TX, this shop offers a polished yet approachable place to begin. Its weekday schedule and hands-on service make it well suited to customers who value personal guidance and careful work.
Ratings & Reviews
Sign in to share your review.
Sign in to reviewI asked a local Facebook group for jeweler recommendations to resize my engagement ring and replace a stone that fell out, and Oscar was highly praised. The location was easy to find with plenty of parking. The store is beautiful with all the jewelry sparkling in the lights! Lisa immediately greeted me and assisted me with my ring. She brought Oscar over who pointed out a major problem with my settings. He offered an affordable solution and I left confident that my ring was in good hands. A week later Lisa called and I was able to pick up my ring. It’s perfect and the settings were adjusted to secure my stones better and offer a more comfortable fit. I honestly couldn’t be happier! The whole process was so easy and Lisa and Oscar really put me at ease. I won’t trust anyone else with my jewelry! Highly HIGHLY recommend!!!
I had an heirloom diamond necklace from my late grandmother (that was actually her original engagement ring) that I brought in to be remade into a more practical piece of jewelry I would be able to wear on a daily basis. Oscar et al created a beautiful solitaire and eternity band that is not only more modern and my own personal style, but more wearable than the necklace ever would have been. He was also able to create both of these in less than two weeks. Jackie was also incredibly helpful in the design process. Superb customer service. Simply incredible! 10/10 would recommend. I will be back to rework other heirloom jewelry into more wearable pieces.
Never visited a jewelry store before so I’m not exactly sure what I expected but whatever my expectations were, they were beyond met. I came in for a simple repair and didn’t guess anything would be too difficult and I assumed correctly as the very nice woman who helped me made the process of repair and polish as swift as possible, I really felt as if my problems were priority to these kind people. And the atmosphere was very warm and comforting with great furniture, kind staff, concession stand, and THE PUPPY. For this being the first jewelry store I’ve visited it really sets my standard for any other I may visit but until it’s time to look for a new jewelry store I know which one I’ll be coming back to.
Fantastic customer service! I met with Lisa Ortiz to inquire if they could fix my watch and really appreciated her attentiveness and knowledge. She showed me several beautiful pieces and I will definitely return. Looking forward to having them design something special.
Came in to the shop today to get a quote for a prong on my wedding ring that was damaged and the team at the Jewelry Store couldn't have been more helpful or knowledgeable. They were able to fix the prong and clean my ring all within 5-10 minutes of me being there. Oscar had my ring looking brand new! I will definitely be returning for any future jewelry needs. Do not hesitate on visiting this location! Thank you Lisa and Oscar! I am one happy customer.
Similar businesses
📍 Jewelry store👁 8,027Robbins Brothers Fine Jewelers
📍 Jewelry store👁 7,911Tustin Jewelry Mart
📍 Jewelry store👁 7,893HANG FUNG JEWELRY
📍 Jewelry store👁 7,880